Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacqueline Choong Jia Qi

East Malvern,VIC

Overview

8
8
years of professional experience

Work History

Bartender

Calia Grill
  • Chadstone
  • Mixed and served cocktails, beer, wine, and other beverages to customers
  • Recommend the different type of cocktails to customers that suits their taste

Tutor

Fungates Tuition Center
01.2017
  • Evaluated and documented student progress and behavior, recommending tactics to improve tutoring effectiveness
  • Worked with students in classrooms and small study areas to provide educational support
  • Assisted children with daily homework tasks by uncovering and removing obstacles to success
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.

Waitress

Calia Grill Chadstone
10.2022 - Current
  • Accommodated customers into restaurant and seated them on appropriate tables
  • Took orders for food and drinks while answering any questions that arise
  • Maintain a hygienic environment by cleaning up after each customer
  • Recommended food and drinks suited to our customer’s taste
  • Demonstrated familiarity in cashier work by receiving bills from customers in a friendly manner

Activities Officer

Monash University International Student Services, MUISS
12.2021 - Current
  • Planned and co-ordinate activities for international students
  • Arranged both food and drink vendors to large scaled events such as One World festival accommodating over 1000 students
  • Contacted various entertainment vendors such as face painting, Ferris wheel and photo booths for events
  • Set up booths for a variety of events prior to its start time
  • Page 2

Marketing Director

Monash University Malaysian Student Organisation
09.2021 - Current
  • MUMSU)
  • Delegated task to fellow marketing officers
  • Liaising with the creative and activities team to run the social platforms on Facebook and Instagram
  • Promote club activities on social media achieving over 800 followers on Instagram alone
  • Advertise sponsored posts on social media by distributing sponsored materials
  • Created Instagram reels that garnered over 7000 views

Waitress/Cahier

03.2022 - 09.2022
  • Yoon’s Kitchen
  • Managed food preparation work before restaurant opening
  • Accommodated customers into restaurant and seated them on appropriate tables
  • Took orders for food and drinks while answering any questions that arise
  • Maintain a hygienic environment by cleaning up after each customer
  • Recommended food and drinks suited to our customer’s taste
  • Demonstrated familiarity in cashier work by receiving bills from customers in a friendly manner

Tutor

Beyond Learning Tuition Center
09.2019 - 11.2019
  • Educated students on study tips and exam strategies
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
  • Interacted with parents, students and co-workers to build support networks and enhance student success
  • Worked with students in classrooms and small study areas to provide educational support.

Soup Kitchen

01.2015 - 01.2016
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Cleaned outdoor eating area by wiping tables, placing trash in receptacles and restocking napkin dispensers
  • Greeted new customers and built immediate positive connections with guests
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
  • Monitored guests for intoxication and immediately reported concerns to management.

Education

Bachelor of Science - Pharmacology

Monash University
Clayton, VIC
07.2024

Diploma Of Higher Education Science -

Monash University
2020

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Australian Matriculation Sunway College
2019

Skills

  • Cocktail Service
  • Billing and Payment Processing
  • Food and Beverage Management
  • Cocktail List Development
  • Maintaining a Clean Bar

Languages

English
Native or Bilingual
Chinese (Mandarin)
Elementary
Malay
Elementary

Timeline

Waitress

Calia Grill Chadstone
10.2022 - Current

Waitress/Cahier

03.2022 - 09.2022

Activities Officer

Monash University International Student Services, MUISS
12.2021 - Current

Marketing Director

Monash University Malaysian Student Organisation
09.2021 - Current

Tutor

Beyond Learning Tuition Center
09.2019 - 11.2019

Tutor

Fungates Tuition Center
01.2017

Soup Kitchen

01.2015 - 01.2016

Bartender

Calia Grill

Bachelor of Science - Pharmacology

Monash University

Diploma Of Higher Education Science -

Monash University

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Australian Matriculation Sunway College
Jacqueline Choong Jia Qi