Summary
Overview
Work History
Education
Skills
Certification
Timeline
JACQUELINE GRACE YOUNG

JACQUELINE GRACE YOUNG

Wooroolin,QLD

Summary

I can demonstrate strong analytical, communication, & teamwork skills, with a proven ability to quickly adapt to new environments. I'm eager to contribute to team success & further develop my professional skills. I feel that I bring an enthusiastic & positive attitude to a workplace & have a commitment to continuous learning & growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Travel Consultant

Helloworld Travel
05.2022 - 11.2024
  • Built strong relationships with clients through exceptional communication and personalized service.
  • Organized trips for individual, family and business travellers.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
  • Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Handled sensitive information with professionalism and discretion.

Retail Sales Associate

Coppards Menswear
06.2018 - 05.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Greeted customers and provided outstanding customer service.

Education

Completion of ATAR -

Kingaroy State High School, Kingaroy, QLD
  • Australian Tertiary Admission Rank (ATAR)

Bachelor of Business & Commerce - Business Accountancy

University of Sunshine Coast , Online
12-2030

Skills

  • Strong communication skills
  • Exceptional customer service skills
  • Administrative tasks
  • Work well within a team & individually
  • Crisis management
  • Confident & outgoing personality
  • Verbal/written communication

Certification

Achieved my QCE & Atar from my senior schooling with Kingaroy State High School - 2020

Completed a Certificate III in retail management at Coppard's Menswear -2021

Travel Insurance Accreditation - 2022


Timeline

Travel Consultant - Helloworld Travel
05.2022 - 11.2024
Retail Sales Associate - Coppards Menswear
06.2018 - 05.2022
Kingaroy State High School - Completion of ATAR,
University of Sunshine Coast - Bachelor of Business & Commerce , Business Accountancy

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JACQUELINE GRACE YOUNG