Jacquelyn Chandler
Kanwal
Summary
Dedicated administrative professional with successful experience in fast-paced customer service/business settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Experience in working with Word and Excel.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Bishop Collins Pty Ltd
10.2019 - 10.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organisation with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Duty Manager
Charmy Indoor Sport & Inflatable World
07.2013 - 10.2024
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Set goals for department and supported employees in meeting expectations.
- Initiated plans to improve customer relations, quality standards and service efficiency.
- Handled employee-related issues to improve performance, professional conduct and attendance reliability.
- Developed schedules for up to 30 employees .
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Childcare Educator
Goodstart Early Learning
05.2024 - Current
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Communicated with parents and other staff about student progress.
Disability Support Practitioner
Cerebral Palsy Alliance
10.2020 - 04.2024
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided high level of physical support by lifting, adjusting and moving clients.
- Checked medication schedules and patient needs to ensure correct medication administration.
- Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
- Kept close eye on client vital signs, administered medications and tracked behaviours to keep healthcare supervisor well-informed.
Student Learning Support Officer
Education Department
09.2022 - Current
- Maintained safety and security by overseeing students in recess/lunch environments.
- Assisted teachers with supervision and care of group of 20-30 children.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student physical, mental, and social development using classroom games and activities.
- Supported student learning objectives through personalised and small group assistance.
- Supported classroom activities and reviewing work.
- Supervised students on field trips for safety and proper behaviour in public settings.
- Distributed learning materials such as worksheets, textbooks and group assignments.
Education
Bachelor of Education -
University of Newcastle
Gosford, NSWSkills
- Customer Service
- Computer Skills
- Time Management
- Data Entry
- Customer and client relations
- Office Administration
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Certification
First Aid Certificate - HLTAID011
Working with Children's Check
Child Protection Awareness Training 2024
Child Protection Training 2024
ASCIA Anaphylaxis Training
NDIS Workers Screening Check
Timeline
Childcare Educator
Goodstart Early Learning
05.2024 - Current
Student Learning Support Officer
Education Department
09.2022 - Current
Disability Support Practitioner
Cerebral Palsy Alliance
10.2020 - 04.2024
Administrative Assistant
Bishop Collins Pty Ltd
10.2019 - 10.2020
Duty Manager
Charmy Indoor Sport & Inflatable World
07.2013 - 10.2024
Bachelor of Education -
University of Newcastle
Similar Profiles
JIA HUJIA HU
Customer Service Representative,Coordinator at JY COLLINS CONSULTING GROUP PTY LTDCustomer Service Representative,Coordinator at JY COLLINS CONSULTING GROUP PTY LTD
Caleb WilliamsCaleb Williams
Carpenter Helper/Assistant Warehouse Manager at Collins Siding and Windows/Collins Custom BuildersCarpenter Helper/Assistant Warehouse Manager at Collins Siding and Windows/Collins Custom Builders
Alexis LikensAlexis Likens
Legal Assistant at Collins, Collins & Conley, PSCLegal Assistant at Collins, Collins & Conley, PSC
Mazahir CalcuttawalaMazahir Calcuttawala
Enrolled Nurse at Opal Aged CareEnrolled Nurse at Opal Aged Care
Jydan CooperJydan Cooper
Know Your Customer (KYC) Specialist at ING AustraliaKnow Your Customer (KYC) Specialist at ING Australia