Jacquelyn Pearce
Rockhampton,QLD
Summary
Retail Sales Associate with more than 10 years in the retail industry. Areas of expertise include sales, customer relations and inventory management with extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.
Overview
11
11
years of professional experience
Work History
Shop Administrative Assistant
Walker's Hot Bread Shop
2013.01 - Current
- Conducted demonstrations to highlight features and benefits of products.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Participated in store meetings to discuss performance metrics, sales goals, and improvement strategies.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
Food Server
Victoria Tavern
2014.12 - 2015.01
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Answered customers' questions, recommended items, and recorded order information.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Education
No Degree -
North Rockhampton State High School
Rockhampton North, QLDSkills
- Team Cooperation
- Safety Procedures
- Excellent Written and Verbal Communication
- Adaptable and Flexible
- Documentation And Reporting
- Team Leadership
- Store Organization
- Staff recruitment
- Employee Management
- Customer Retention
Hobbies
- Horse Riding
- Tabletop Games
- Art
- Animation
- Costume Making
- Reading
- Gardening
Timeline
Food Server
Victoria Tavern
2014.12 - 2015.01
Shop Administrative Assistant
Walker's Hot Bread Shop
2013.01 - Current
No Degree -
North Rockhampton State High School
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