Jacques Mbayi Mukola
Ellenbrook,WA
Summary
With a proven track record at Mestelecom, I excel in optimizing telecommunication systems, enhancing network performance by over 30%. Skilled in both technical installations and fostering customer understanding, my expertise spans across VoIP systems and analog /digital radio. I am recognized for my collaborative approach and continuous advancement in technology, ensuring top-quality service delivery.
Overview
23
23
years of professional experience
Work History
Telecommunication Technician
Mestelecom
03.2016 - 05.2024
- Installed and configured new devices and system components.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
- Responded to service requests during and after business hours.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Provided training to customers to enhance use and understanding of network systems.
- Participated in continuous learning opportunities to stay current on industry trends and advancements, ensuring top-quality service delivery.
- Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
- Assisted in the planning process for new telecommunication sites considering local demographics and geography leading to targeted expansion efforts.
- Conducted thorough site surveys to determine optimal locations for equipment placement, maximizing signal strength and reliability.
- Performed periodic system upgrades and maintenance to meet industry standards.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
- Upgraded legacy systems to newer technologies, increasing overall network capacity and performance.
- Trained junior technicians on proper installation techniques and troubleshooting procedures, ensuring consistent service quality across the team.
- Optimized network configurations for better signal quality and increased coverage area.
- Achieved significant improvements in signal quality by optimizing antenna placement and configuration.
- Performed preventive maintenance of telecommunications equipment.
Telecommunication Techician
Stratech DRC
10.2005 - 03.2016
- Installed and configured new devices and system components.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
- Responded to service requests during and after business hours.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Provided training to customers to enhance use and understanding of network systems.
- Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
- Assisted in the planning process for new telecommunication sites considering local demographics and geography leading to targeted expansion efforts.
- Conducted thorough site surveys to determine optimal locations for equipment placement, maximizing signal strength and reliability.
- Performed periodic system upgrades and maintenance to meet industry standards.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
- Upgraded legacy systems to newer technologies, increasing overall network capacity and performance.
- Optimized network configurations for better signal quality and increased coverage area.
- Achieved significant improvements in signal quality by optimizing antenna placement and configuration.
- Performed preventive maintenance of telecommunications equipment.
Telecommunication and Electronics Technician
Utema Travhydro
06.2001 - 10.2005
- Installed and configured new devices and system components.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
- Responded to service requests during and after business hours.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Participated in continuous learning opportunities to stay current on industry trends and advancements, ensuring top-quality service delivery.
- Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
- Conducted thorough site surveys to determine optimal locations for equipment placement, maximizing signal strength and reliability.
- Performed periodic system upgrades and maintenance to meet industry standards.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
- Upgraded legacy systems to newer technologies, increasing overall network capacity and performance.
- Optimized network configurations for better signal quality and increased coverage area.
- Achieved significant improvements in signal quality by optimizing antenna placement and configuration.
- Performed preventive maintenance of telecommunications equipment.
Education
Graduate Diplomas - Telecommunication
ESTA Higher School of Applied Technology
Kinshasa DRCongo11-1999
Skills
- Installation, maintenance and repair
HF, VHF, and UHF analog and digital radio
- Installation, maintenance and repair VoIP system
- Installation, maintenance and repair Access Control
- Installation, maintenance and repair IP camera
- Installation,maintenance and repair IP telephone
- Installation, maintenance and repair IP networks
- Installation, maintenance and repair Solar energy
- Installation, maintenance and repair Satellite TV
- Installation, maintenance and repair Data transmission via HF transceiver with Amtor and Pactor protocol
- Computer and office tools, Consumer electronics
Accomplishments
- Collaborated with team of 7 in the development of HF and VHF radios network Vinci construction site in DRC
- Collaborated with team of 7 in the development of HF, Data transmission via HF transceiver with Amtor / Pactor protocol and VHF radios network IFCO (Industrie Forestiere du Congo). site in Kisangani,
- Collaborated with team of 5 in the development of .HF, Data transmission via HF transceiver with
- Collaborated with team of 5 in the development of
Lubumbashi, Kinshasa DRC.
Amtor - Pactor protocol and UHF radios network
PACIFIC TRADING site, Matadi and Kinshasa DRC.
VHF radios network MAGENIA PROTECTION site in
Kinshasa, Matadi, Goma, Kisangani, Kananga, Isiro
Kolwezi, Lubumbashi.
Languages
French
Full Professional
English
Limited Working
lingala
Native or Bilingual
Tshiluba
Native or Bilingual
Timeline
Telecommunication Technician
Mestelecom
03.2016 - 05.2024
Telecommunication Techician
Stratech DRC
10.2005 - 03.2016
Telecommunication and Electronics Technician
Utema Travhydro
06.2001 - 10.2005
Graduate Diplomas - Telecommunication
ESTA Higher School of Applied Technology
Similar Profiles
Piutau TuitupouPiutau Tuitupou
Loader/Storeman at MainfreightLoader/Storeman at Mainfreight
Hester Sophia KarstelHester Sophia Karstel
Homemaker at Karstel FamilyHomemaker at Karstel Family
Kyle WylieKyle Wylie
Operator at MGPLOperator at MGPL
Jennifer sullivanJennifer sullivan
Senior Community Corrections Officer at Department of JusticeSenior Community Corrections Officer at Department of Justice
Gary MunfordGary Munford
Telecommunication Technician at East Coast CommunicationsTelecommunication Technician at East Coast Communications