Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic

Jacqui Allen

Figtree,NSW

Summary

I am enthusiastic, eager to learn and contribute to team success through hard work, attention to detail and excellent organisational skills. I am motivated and would love the opportunity to grow and excel within Terry Bec and Associates, which offers everything I believe in, a family run company that offers a personalised service.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Triathlon Coach

Self Employed
08.2015 - Current
  • Boosted performance of individual athletes by devising strategic personal training programs
  • Established clear benchmarks for performance and monitored individual and team progress
  • Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition
  • Promoted stretching, mobility work and proper form to help athletes safely build strength through diverse training methods
  • Coordinated with athletes to run training camps and sessions
  • Actively participated in fundraising events, helping bring in money to pay for travel and other expenses
  • Evaluated individual knowledge, skills and strengths with individual athletes
  • Implement exercise programs and training strategies, which bolstered individual and team performance
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries
  • Use of training software packages
  • Accounting
  • Planning events
  • Organising travel

Professional Athlete

Self Employed
01.2010 - Current
  • Managed time effectively while traveling for races
  • Trained extensively 25 hours per week for upcoming competitions to perform at top-level
  • Effectively communicated with diverse group of athletes, coaches and officials using dynamic listening and open-ended questioning skills
  • Successfully marketed and secured sponsorship contracts with a number of companies
  • Developed and maintained key relationships fellow athletes, coaching staff and sponsors
  • Managed and scheduled local and national and international competitions
  • Provided triathlon coaching at schools while developing and mentoring elite athletes
  • Represented GBR at local, national and international expos and events
  • Contributed articles to monthly newsletter for sponsors and reporters
  • Represented and endorsed a number of brands

Reception and Administration

BaiMed
06.2020 - 03.2023
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Maintained visitor log for entering and leaving facility for security purposes.

Firefighter

Staffordshire Fire And Rescue Service
06.2006 - 01.2020
  • Provided station tours, pre-incident surveys and installed smoke detectors to provide fire education to public
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property
  • Inspected apparatus, equipment, grounds and stations for proper order and condition on [Timeframe] basis
  • Operated pumping engine to direct water pressure in hose and nozzle for most efficient operation
  • Checked all fire and life safety systems and equipment for proper placement at properties, including fire alarms, sprinkler systems and smoke detectors
  • Calmly and effectively directed evacuations during fires and emergencies to avoid fatalities, injuries and panic
  • Performed variety of fire suppression activities at fire scenes, including laying and connecting hose, holding nozzles and directing water streams, raising and climbing ladders and using pike poles, smoke ejectors, and forcible entry tools
  • Saved lives by administering first aid and artificial respiration to those affected by trauma, smoke or burns
  • Maintained excellent attendance record, consistently arriving to work on time
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Resolved problems, improved operations and provided exceptional client support
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services

Operations Manager

Stoke On Trent City Council
01.2000 - 06.2006
  • Directed day-to-day operations
  • Implemented policies and standard operating procedures for continuous improvement
  • Oversaw day-to-day operations, including supervising a 60 person team across 2 sites
  • Optimised organisational operations and facilitated decision-making by examining problem-solving concepts, including quantitative methods and techniques
  • Interviewed for new staff and handled all training, mentoring and direction
  • Lifeguarding
  • Reception
  • Handling money
  • Setting up and organising international events

Education

High School Diploma -

James Brindley High School
UK
1999

Skills

  • Problem solving
  • Communications
  • Data Entry Documentation
  • PC Proficiency
  • Mail Management
  • Excel Spreadsheets
  • Customer Service
  • Phone Call Answering
  • Microsoft Office
  • Internal Communications
  • Customer and Client Relations
  • Time Management
  • Data Management
  • Customer Relations

Websites

Accomplishments

    Mumma to Kai Allen

    Coaching business founder

    As a professional athlete I have accomplished above and beyond what I ever imagined possible when I started out as a professional triathlete:

    Notable results:

    2 x silver medalist at the World Cross triathlon Championship

    National Triathlon Champion

    Multiple National Cross Triathlon Champions

    15 x Xterra World Tour Victories

    Over 30 world tour podiums

    Asia Pacific Xterra Champion

    Red Bull DefianDefiance - Elite Female Winners

    Xterra Warriors Award

    During my journey as an elite athlete the thing that I am most proud of is being in a position to encourage and inspire others to be the best they can be through living a healthy active lifestyle.

Certification

Foundation and development coaching Australia Triathlon

Cert IV in Personal Training

Level 1 in British Triathlon

Level 2 in open water swim coaching

Cert 3 in Operational Supervision

Cert 3 in Operational Supervision

Cert 4 Firefighting Operations

Timeline

Reception and Administration

BaiMed
06.2020 - 03.2023

Triathlon Coach

Self Employed
08.2015 - Current

Professional Athlete

Self Employed
01.2010 - Current

Firefighter

Staffordshire Fire And Rescue Service
06.2006 - 01.2020

Operations Manager

Stoke On Trent City Council
01.2000 - 06.2006

High School Diploma -

James Brindley High School

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Jacqui Allen