Summary
Overview
Work History
Skills
Interests
Certification
Timeline
Generic

Jacqui Dimovski

Northcote,Victoria

Summary

Highly motivated and driven individual seeking opportunities to expand skill set and contribute valuable expertise. Possessing a strong work ethic and a passion for embracing new challenges, dedicated to delivering exceptional customer service while efficiently multitasking and managing time. Committed to providing each resident with a positive and memorable experience, strives to make a lasting impact in every interaction.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Online Personal Shopper

Coles
04.2024 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Sales Person

Coles
11.2011 - 04.2024
  • Customer service
  • Product knowledge
  • Stock maintenance and rotation
  • Processing refunds
  • Customer complaints

Online Department

Coles Online
07.2020 - 10.2020
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Service Assistant

Coles
02.2009 - 11.2011
  • Customer complaints, strong customer focus when resolving their queries, greeting, and assisting through the cashier

Cashier

Coles
12.2005 - 02.2009
  • Customer service, assistance, and complaints, reporting efficiently to the management team

Shop Assistant

Psarakos Market
01.2005 - 06.2005
  • Memorising and staying attentive to all promotions, responsible for all security of the store, including managing theft and complaints

Skills

  • Communication
  • Agile and adaptable
  • Compassion
  • Empathy
  • Organisation
  • Time management
  • Customer Service
  • Team Work
  • Flexibility
  • Verbal and written communication
  • Interpersonal skills
  • Decision-making

Interests

Cooking

Community Involvement

Continuing Education (learning)

Animals

Elderly Support

Traveling

Scrapbooking

Certification

  • Certificate IV Leisure and Health, Kangan Institute.
  • Certificate IV in Companion Animals, Box Hill Institute.
  • Certificate III Companion Animals, Melbourne Polytechnic
  • Cert II Animal Studies, Melbourne Polytechnic
  • Certificate III Business Administration, FYI Training.
  • Certificate II Retail, NMIT
  • Certificate II Community Pharmacy

Timeline

Online Personal Shopper

Coles
04.2024 - Current

Online Department

Coles Online
07.2020 - 10.2020

Sales Person

Coles
11.2011 - 04.2024

Service Assistant

Coles
02.2009 - 11.2011

Cashier

Coles
12.2005 - 02.2009

Shop Assistant

Psarakos Market
01.2005 - 06.2005

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Jacqui Dimovski