Jacqui Dobbie
Summary
I am a highly motivated and experienced service/sales person with over 30 years experience. I am an active listener and committed learner who works well in a team environment. I am very friendly and outgoing with a focus on customer needs and satisfaction. I have the ability to prioritise tasks for high levels of productivity through effective planning and organisation skills, but also able to adapt to changing circumstances and priorities. I am an effective and respectful communicator with people of all ages, cultures, abilities and status. I am self motivated, committed and caring and always have a positive can do attitude with high standards for quality and care. I am looking for new and rewarding opportunities.
Overview
32
32
years of professional experience
Work History
Optical Dispensee
Christopher McMahon Optometrist
11.2021 - Current
- Eye health scanning, Ocular Coherent Tomography (OCT) scanning, Digital retinal photography, Operate auto refractor - Field's Machine - periphery scanning, Dispensing lenses and glasses, Customer service and sales including dealing with difficult customers, Reception work including managing appointments, liaising with medical practitioners, Entering of invoices and stock control.
Consultant
Tupperware Australia
01.2008 - 12.2024
- Monthly sales targets set and always exceeded, Monthly targets set for new customers and contacts, Plan and hold multiple weekly parties to sell and educate customers on products, Weekly online ordering, Interview and coach new consultants, Regularly participate in shopping mall stands educating and selling products to potential customers
Pharmacy Assistant
Greg Keily Chemist
01.2008 - 11.2021
- Sales of pharmacy products specialising in vitamins and natural products, Preparing for and meeting accreditation standards, Handling prescriptions, Diabetes orders, Customer service including dealing with difficult customers, Product advice
Pharmacy Assistant
Brisbane Road Pharmacy
09.2002 - 01.2008
Sales of pharmacy products, Preparing for and meeting accreditation standards, Handling prescriptions, Diabetes orders, Customer service including dealing with difficult customers, Product advice, Stock management
Pharmacy Assistant
Paradise Point Pharmacy
08.1993 - 09.2002
Sales of pharmacy products, Preparing for and meeting accreditation standards, Handling prescriptions, Diabetes orders, Customer service including dealing with difficult customers, Product advice, Stock management
Education
01.2013
Skills
- Customer service – As well as having optical and pharmacy clients specifically request to be served by me, I even have old customers from previous employment still approach me in my current role As an active listener and having a friendly and outgoing personality I find I relate to people well, and this leads to high customer satisfaction levels in everything that I do
- Relationship building – I have a strong ability to develop and maintain relationships From a diverse customer base, to all levels of staff across an organisation, I always strive to ensure that good relationships are maintained I still enjoy long lasting relationships over my entire professional career
- Sales – I have a long and proven record of exceeding targets set, while elevating product and company reputation
- Product knowledge and advice – As well as attending formal training courses on products, I take the time to invest in self-study to maximise my product knowledge
- Stock and pricing management – I consistently manage stock and pricing to ensure maximum profit for the company and exceptional product choice for customers This requires good attention to detail
- Merchandising – I have won multiple awards for window shop displays and the resulting sales in products displayed
- I have extensive telephone skills and experience dealing with customers and in all my roles have had to use POS and various medical based systems
Awards
Numerous sales awards and achievements over many years for Tupperware, including National recognition.
Additional Information
- Active listener and committed learner who follows instructions and procedures
- Friendly and outgoing with a focus on customer needs and satisfaction
- Ability to prioritise tasks for high levels of productivity through good planning and organisation
- Effective and sensitive communicator with people of all ages, cultures and positions
- Self motivated and able to adapt to changing circumstances and focus on achieving targets
- Positive can do attitude with high standards to deliver quality service
Tel
0417 007033
References
REFEREES AVAILABLE ON REQUEST
Timeline
Optical Dispensee
Christopher McMahon Optometrist
11.2021 - Current
Consultant
Tupperware Australia
01.2008 - 12.2024
Pharmacy Assistant
Greg Keily Chemist
01.2008 - 11.2021
Pharmacy Assistant
Brisbane Road Pharmacy
09.2002 - 01.2008
Pharmacy Assistant
Paradise Point Pharmacy
08.1993 - 09.2002
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