Jacquie Glazbrook
Happy Valley,Australia
Summary
Professional with strong background in nursing leadership, focused on delivering high-quality patient care and operational efficiency. Expertise in team collaboration, staff development, and resource management. Known for adaptability and achieving results in dynamic healthcare settings. Proficient in clinical skills, patient advocacy, and regulatory compliance in accordance with the National Standards.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Acting Nurse Manager Neonatal and Paediatric Units
SALHN Flinders Medical Centre
11.2024 - Current
- Oversaw recruitment efforts within the nursing unit, selecting highly skilled candidates who would contribute positively to the team dynamic.
- Active involvement in staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Onboarded new nurses into clinical settings
- Reviewed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Streamlined nursing operations for increased efficiency by optimizing staff scheduling and resource allocation.
- Vacancy management
- Human resource management
Associate Nurse/Midwifery Unit Manager
SALHN Flinders Medical Centre
10.2017 - 11.2024
- Support person for Neonatal Nurse Unit Manager and Neonatal Nurse Consultant
- Neonatal Intensive Care Specialist
- Liaise effectively with colleagues, peers, medical staff (junior and senior)
- Liaise with Medical representatives and hospital maintenance and supply staff
- Ward coordinator For Neonatal Intensive and Special Care Units
- Participated in Neonatal Conferences
- Manual Task Assessor
- Basic Life Support Assessor
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Fire warden training
- Participated in ongoing professional development opportunities to maintain licensure and expand competencies in the ever-evolving field of nursing.
- Streamlined nursing procedures through the implementation and development of standardized protocols and documentation systems.
- Contributed to continuous quality improvement efforts through active participation in departmental meetings, sharing best practices, and staying current on industry trends.
- Investigated and resolved issues affecting hospital operations and patient care.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Increased patient safety by conducting regular assessments, promptly identifying potential risks, and implementing appropriate interventions.
- Supported new staff members during orientation phase by serving as a mentor and resource for clinical knowledge and skills development.
- Improved patient care by implementing evidence-based nursing practices and conducting ongoing staff training.
- Implemented quality improvement programs focusing on key performance indicators, leading to increased efficiency within the unit.
- Mentored junior staff members to enhance their clinical skills, fostering professional growth within the department.
- Promoted benefits of breastfeeding and offered education on proper positioning, latching and breast care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Rolled out and educated the division with new resuscitaires across SALHN.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions- particularly through COVID19 management.
- Collaborated with store manager and outside representatives to maintain daily operations
- Spearheaded and implemented new projects to expand clinical practice with new technology including Transcutaneous monitoring and bedside cots.
- Rolled out and educated the division with new resuscitaires across SALHN.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Acting Nurse Unit Manager
Flinders Medical Centre
07.2022 - 08.2023
- Various blocks of time from 3 weeks to 3 months.
- Oversaw recruitment efforts within the nursing unit, selecting highly skilled candidates who would contribute positively to the team dynamic.
- Facilitated smooth transitions between shifts, ensuring seamless continuity of care for all patients on the unit.
- Actively sought out opportunities for continuing education within the field of nursing management, staying up-to-date on current trends and best practices.
- Established a strong rapport with patients and their families, addressing concerns and providing valuable support throughout the treatment process.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
Registered Nurse/Midwife Level 1 – Neonatal Critical Care Nurse
Flinders Medical Centre Neonatal Unit
01.2007 - 01.2012
- Neonatal Intensive Care Specialist
- Personal reclassification to Clinical Nurse
- Ward coordinator for Neonatal Intensive and Special care units
- Preceptor and mentor for Junior staff and students
- Educational support person
Registered Nurse/Midwife Level 1
Flinders Medical Centre Neonatal Unit
01.1994 - 01.2007
- Working in both NICU and NSCU settings
- Level 2 senior role
- Preceptor to junior staff and colleagues
- Effective team member
Registered Nurse/Midwife Level 1
The Queen Elizabeth Hospital Midwifery Unit
01.1993 - 01.1994
- Worked predominantly in Level 2 Neonatal unit and postnatal wards consolidating Midwifery Training
Registered Nurse/Student Midwife Level 1
The Queen Elizabeth Hospital Midwifery Unit
01.1992 - 01.1993
Registered Nurse Level 1
The Queen Elizabeth Hospital - Haematology /Oncology Unit
01.1991 - 01.1992
- Acting Clinical Nurse
- Trained and worked in haemapheresis and outpatient units
- Comprehensive clinical care to patients undergoing chemotherapy, stem cell transplantation, bone marrow transplantation
- Completed a Hospital based Palliative care course
Registered Nurse Level 1
The Queen Elizabeth Hospital
01.1990 - 01.1991
- Advanced Clinical Nursing Course
- Placements included Haematology/Oncology, General Wards, Intensive Care Unit and Surgical wards
Student Nurse
The Queen Elizabeth Hospital
01.1987 - 01.1990
- Placements and theoretical study within all areas of the Hospital
Education
Neonatal Intensive Care Nursing Certificate -
Flinders Medical Centre & Women’s And Children’s Hospital
Adelaide, SA11-2007
Neonatal Special Care Nursing Certificate -
Flinders Medical Centre & Women’s And Children’s Hospital
Adelaide, SA11-2006
Midwifery Nursing Certificate -
The Queen Elizabeth Hospital
Woodville South, SA09-1993
Palliative Nursing Course -
The Queen Elizabeth Hospital
Woodville South, SA01-1992
Advanced Clinical Nursing Course -
The Queen Elizabeth Hospital
Woodville South, SA04-1991
General Nursing Certificate -
The Queen Elizabeth Hospital
Woodville South, SA04-1990
Skills
- Recruitment and personnel oversight
- Problem-solving skills
- Staff development
- Clinical mentorship
- Experienced neonatal intensive care nurse
- Workforce performance optimization
- Quality enhancement initiatives
- Strategic financial oversight
- Health and safety representative
- Effective task management
- Quality and safety management
- Healthcare supply coordination
Affiliations
- Member of Australian College of Neonatal Nurses (
- ACNN - SA Committee member
- Member of NERF FMC
- Member of the ANMF (SA Branch)
- Presented at ANZNN CPI conference 2024
Certification
- AHPRA Registered Nurse NMW0001486952
- AHPRA Registered Midwife NMW000129027
- 2025 Proact MASTERCLASS Training
- 2022 Mental Health First aid Training
- 2024 SALHN Continuous Improvement Practice Training CIP10
- 2023 IMS TIER training
- 2015-2025 Health and Safety Representative SALHN FMC Neonatal Unit
Timeline
Acting Nurse Manager Neonatal and Paediatric Units
SALHN Flinders Medical Centre
11.2024 - Current
Acting Nurse Unit Manager
Flinders Medical Centre
07.2022 - 08.2023
Associate Nurse/Midwifery Unit Manager
SALHN Flinders Medical Centre
10.2017 - 11.2024
Registered Nurse/Midwife Level 1 – Neonatal Critical Care Nurse
Flinders Medical Centre Neonatal Unit
01.2007 - 01.2012
Registered Nurse/Midwife Level 1
Flinders Medical Centre Neonatal Unit
01.1994 - 01.2007
Registered Nurse/Midwife Level 1
The Queen Elizabeth Hospital Midwifery Unit
01.1993 - 01.1994
Registered Nurse/Student Midwife Level 1
The Queen Elizabeth Hospital Midwifery Unit
01.1992 - 01.1993
Registered Nurse Level 1
The Queen Elizabeth Hospital - Haematology /Oncology Unit
01.1991 - 01.1992
Registered Nurse Level 1
The Queen Elizabeth Hospital
01.1990 - 01.1991
Student Nurse
The Queen Elizabeth Hospital
01.1987 - 01.1990
Neonatal Intensive Care Nursing Certificate -
Flinders Medical Centre & Women’s And Children’s Hospital
Neonatal Special Care Nursing Certificate -
Flinders Medical Centre & Women’s And Children’s Hospital
Midwifery Nursing Certificate -
The Queen Elizabeth Hospital
Palliative Nursing Course -
The Queen Elizabeth Hospital
Advanced Clinical Nursing Course -
The Queen Elizabeth Hospital
General Nursing Certificate -
The Queen Elizabeth Hospital
Personal Profile
- Associate Nurse/Midwife Unit Manager – Equipment
- Neonatal Intensive Care Nurse
- Registered General Nurse/Midwife
- NMW0001486952/NMW000129027
- Nominated for Outstanding Midwifery practice award at Flinders Medical Centre 2011
- Nominated for local Hero Award 2021
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