Jacquie Scott
Richmond
Summary
Compassionate Registered Nurse with a proven track record, excelling in staff development and conflict resolution. Adept at implementing evidence-based interventions, enhancing patient outcomes, and fostering a collaborative team environment. Strong clinical judgment and excellent communication skills drive successful care management and resident satisfaction.
Strong Clinical skills within Emergency and Medical departments. Strong knowledge and experience in Palliative, Residential and Rural Nursing. Proficient in Cannulation, ALS, BLS, IV therapy and triage skills. Reliable and adaptable, equipped with expertise in medical procedures, patient assessments, and care coordination.
Overview
41
41
years of professional experience
Work History
Casual Registered Nurse
Barrington Lodge
09.2023 - Current
- Mentored junior nurses, enhancing their clinical skills and promoting professional development within the team.
- Led shift handovers, ensuring continuity of care through detailed reporting and collaboration with nursing staff.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex residents with multiple co morbidities.
- Conducted ongoing monitoring and evaluations of behaviours and conditions, and updated clinical supervisors with current information. Evaluated and updated Behaviour Support Plans.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about resident progress toward reaching established goals of care.
- Improved resident outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Evaluated resident progress, adjusting care plans based on individual health needs.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Maintained positive resident and family relations by addressing problems head-on and implementing successful corrective actions.
Casual Registered Nurse, Nurse Facilitator
Tasmanian Health Service
01.2016 - Current
- Implemented infection control protocols, enhancing overall safety standards.
- Supervised nursing staff, providing guidance and support for improved patient outcomes.
- Led training sessions for new nursing staff, promoting adherence to best practices.
- Streamlined patient intake processes, improving workflow efficiency in the department.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Clinical Support Nurse: Acting Care Manager
Glenview
07.2024 - 10.2024
- Coordinated patient care plans with interdisciplinary teams to enhance treatment outcomes.
- Developed training materials for new nursing staff, improving onboarding efficiency.
- Served as a mentor for new nurses, providing orientation and coaching to ensure successful integration into the clinical team.
- Evaluated resource utilization patterns within the facility, recommending changes that resulted in more efficient allocation of staffing resources while maintaining high-quality care standards.
- Contributed to policy development and revision, ensuring alignment with best practices and regulatory standards.
- Participated in quality improvement initiatives, identifying opportunities for process enhancements that ultimately improved resident outcomes.
- Conducted audits on clinical documentation practices, leading efforts toward improvements in record-keeping accuracy and consistency.
- Advocated for resident needs within multidisciplinary team meetings, promoting shared decision-making processes that incorporated their preferences and values into care planning discussions.
- Ensured regulatory compliance by staying up-to-date on industry standards and guidelines, proactively addressing any potential gaps in practice.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Served as a liaison between residents, families, physicians and other healthcare professionals for seamless care coordination efforts.
- Prioritized time management effectively balancing competing demands within a dynamic fast-paced environment.
- Led team of care professionals, promoting collaborative approach to resident management.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Registered Nurse: Care Manager
Uniting Age Well
03.2014 - 01.2016
- Managed budgets effectively, optimizing resource allocation for maximum impact on projects.
- Enhanced resident and family satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Implemented resident feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained professional, organized, and safe environment for employees and patrons.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Hairdresser: Manager
Self Employed
12.1984 - 01.2010
- Developed customized hair care solutions to enhance client satisfaction and loyalty.
- Mentored junior stylists in advanced colouring techniques and customer service best practices.
- Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
- Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
- Implemented process improvements that reduced operational costs without compromising quality.
- Managed budget planning and resource allocation to maximize operational effectiveness.
- Oversaw recruitment, onboarding, and mentoring of new team members to foster a high-performance culture.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Collaborated with team members to execute promotional events, increasing salon visibility and business growth.
Education
Bachelor of Nursing
University of Tasmania
TASHairdressing - Hairdressing
TasTAFE
TASSkills
- Strong clinical judgment
- Compassion and empathy
- Setting and achieving Goals
- Staff development experience
- Excellent communication skills
- Negotiation and conflict resolution
- Medication and IV administration
- Team leadership
- Decision-making
- Complex Problem-solving
- Performance evaluations
Timeline
Clinical Support Nurse: Acting Care Manager
Glenview
07.2024 - 10.2024
Casual Registered Nurse
Barrington Lodge
09.2023 - Current
Casual Registered Nurse, Nurse Facilitator
Tasmanian Health Service
01.2016 - Current
Registered Nurse: Care Manager
Uniting Age Well
03.2014 - 01.2016
Hairdresser: Manager
Self Employed
12.1984 - 01.2010
Bachelor of Nursing
University of Tasmania
Hairdressing - Hairdressing
TasTAFE