Jacqulein Harton
Middleton Grange,NSW
Summary
I am highly motivated and empathetic individual with exceptional communication skills seeking a Teacher's Aide position. Passionate about supporting students' educational journeys, possessing patience, adaptability, and a collaborative spirit to assist teachers in creating an inclusive and engaging learning environment. Adept at classroom management and dedicated to addressing individual student needs, aiming to contribute positively to the educational experience.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Teacher Aide (WORKPLACEMENT)
Liverpool Boys High School
Liverpool , NSW
08.2023 - 11.2023
- Developed and implemented creative teaching strategies to increase student engagement.
- Monitored student progress and provided feedback to the teacher.
- Maintained a positive and collaborative learning environment in the classroom.
- Established positive relationship with the students.
- Prepared and set-up materials and equipment for classroom activities.
- Assisted in the development and maintenance of a safe and secure learning environment.
Sales Assistant
Miller Clothing Store
Wetherill Park, NSW
07.2010 - 09.2011
- Greeted customers and provided assistance with product selection.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Assisted customers with returns, exchanges and refunds.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
- Participated in training sessions for new employees on proper use of equipment or software applications related to sales activities.
- Built and maintained relationships with peers and upper management to drive team success.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
Sales Assistant
Strandbags
StrandbagsWetherill Park, NSW
06.2010 - 06.2011
- Greeted customers and provided assistance with product selection.
- Assisted customers with returns, exchanges and refunds.
- Replenished merchandise on shelves as needed throughout the day.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Helped customers find specific products, answered questions and offered product advice.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Built and maintained relationships with peers and upper management to drive team success.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
Self-Employed
Hire Car Business
Sydney, NSW
02.2000 - 07.2006
- Coordinated daily transportation operations, including scheduling and routing of drivers.
- Ensuring prompt response to customer inquires regarding making bookings and quotes.
- Handling of Bookkeeping, reports, invoices and payments.
- Monitored driver performance and provided feedback to ensure compliance with safety regulations.
- Advertising deals and promotions
Customer Service Officer
QBE Insurance
Parramatta , NSW
08.1997 - 10.1999
- Provided customer service in a courteous and professional manner.
- Answered customer inquiries via telephone, email and face-to-face contact in response to customer inquiries regarding Insurance.
- Handling of payments made for Insurances and Greenslips.
- Entering customer details into the database
- Resolving customer complaints or disputes with company polices/guidelines.
Assistant Manager
Australian Fashion Group
Sydney , NSW
08.1996 - 08.1997
- Responsible for managing the store and functioning.
- Responsible having the employees providing excellent customer service.
- Dealing with money on daily bases and having the cashier up and running.
- Getting everything stocked and controlling of the stock going out.
- Setting up merchandising and sales setup.
- Data entering all invoices into the computer daily.
- Getting the banking done and finalizing for the day.
Cashier Officer/Customer Service/Credit Representative
Gottschalk Department Store
Modesto, California, United States
02.1993 - 08.1996
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Followed company security procedures for handling large sums of money.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
Certificate III - School Based Education Support
South Western Sydney Institute
Miller, NSW11.2023
Statement Of Attainment - Access to Work and Training
South Western Sydney Institute
Miller, NSWCertificate I - Travel Agent
Modesto Junior College
California, USASome College (No Degree) - Communications, Accounting, Psychology, Sociology
Modesto Junior College
California, USAHigh School Diploma -
Fred C. Beyer High School
California, USASkills
- Classroom management
- One-On-One and Small Group Instruction
- Student Health and Safety
- Teacher Support and Collaboration
- Positive Attitude
- Effective Communication
- Preparing Instructional Materials
- Helping Students With Special Needs
- Complex Problem-Solving
- Setting up Activities
- Individual Student Assistance
- Reading and Writing Support
- Supervising Student Activities
- Maintained classroom order and supported positive behavior management
Certification
- First Aid Course
- Driver's License NSW
Languages
English
Native/ Bilingual
assyrain
Native/ Bilingual
References
References available upon request.
Timeline
Teacher Aide (WORKPLACEMENT)
Liverpool Boys High School
08.2023 - 11.2023
Sales Assistant
Miller Clothing Store
07.2010 - 09.2011
Sales Assistant
Strandbags
06.2010 - 06.2011
Self-Employed
Hire Car Business
02.2000 - 07.2006
Customer Service Officer
QBE Insurance
08.1997 - 10.1999
Assistant Manager
Australian Fashion Group
08.1996 - 08.1997
Cashier Officer/Customer Service/Credit Representative
Gottschalk Department Store
02.1993 - 08.1996
Certificate III - School Based Education Support
South Western Sydney Institute
Statement Of Attainment - Access to Work and Training
South Western Sydney Institute
Certificate I - Travel Agent
Modesto Junior College
Some College (No Degree) - Communications, Accounting, Psychology, Sociology
Modesto Junior College
High School Diploma -
Fred C. Beyer High School
Similar Profiles
Saman AzeezSaman Azeez
School Leadership Team Member at Liverpool Boys High SchoolSchool Leadership Team Member at Liverpool Boys High School
Sarah Uribe BenitoSarah Uribe Benito
Work Experience at Liverpool Girls High schoolWork Experience at Liverpool Girls High school
Emily LawrenceEmily Lawrence
Administrative Assistant at Liverpool Regional High SchoolAdministrative Assistant at Liverpool Regional High School