Jad Elhage
Melbourne,VIC
Summary
Hard-working, trustworthy, and a fast learner, prepared to contribute a service-minded and dedicated attitude to dynamic patient service team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations. Adapts to surroundings relatively quick and can work under any conditions, eager to learn new techniques and skills in order to achieve optimal patient satisfaction.
Overview
5
5
years of professional experience
Work History
Hair Salon Receptionist
Nada Raydan
05.2019 - 06.2024
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Introduced new beauty products to consumers by informing clients about use and benefits.
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Handled payments and processed credit card transactions.
Education
Bachelor of Science - Physiology
Monash University
Melbourne, VIC11.2025
Skills
- Attention to Detail
- Teamwork and Collaboration
- Issue Resolution
- Quality Assurance
- Computer Skills
- Customer Service
- Independant
- Calm Under Pressure
Timeline
Hair Salon Receptionist
Nada Raydan
05.2019 - 06.2024
Bachelor of Science - Physiology
Monash University
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