Jada-Carrie Baptiste
Adelaide,SA
Summary
As a young professional, my intention is to support the processes of the organisation while creating strategic opportunities to improve upon what exists. I will utilise all the skills obtained during my past experiences in the working world as well as at university. My focus would be to maintain the integrity of the brand even as I present innovative and new ideas.
Overview
10
10
years of professional experience
Work History
Customer Support Specialist
Suncorp
05.2024 - Current
- Multitasked to help customers with diverse needs
- Handled large volumes of calls with a positive attitude and maintained professionalism
- Respond to customer inquiries
- Educate/Provide customers with information about the products
Project Administrative Assistant
Stork Technical Services
04.2019 - 08.2021
- Attend weekly conference meetings and compose meeting minutes
- Support logistics management
- Provide administrative support to team members and clients
- Support document control and maintenance
- Book meeting rooms for team and clients
- Maintain and manage Inventory and stationery.
Admin Support
A and P General Contractors Limited
01.2015 - 04.2019
- Marketing/Branding
- Creating flyers
- Preparing PowerPoint presentations
- Developing slide shows.
Education
MBA - International Master of Business Administration- Advertising and Brand Management
University of South Australia
Adelaide, SA12.2023
Bachelor of Arts with Honours - Marketing
Anglia Ruskin University
03.2019
Diploma - Certificate in Business Management
School of Accounting and Management
02.2016
Skills
- Solution-oriented
- Teamwork and Collaboration
- Professionalism
- Time management
- Document and File Management
- Innovative
- Critical Thinking
- Adaptability and Flexibility
- Customer service excellence
References
Available Upon request
Timeline
Customer Support Specialist
Suncorp
05.2024 - Current
Project Administrative Assistant
Stork Technical Services
04.2019 - 08.2021
Admin Support
A and P General Contractors Limited
01.2015 - 04.2019
MBA - International Master of Business Administration- Advertising and Brand Management
University of South Australia
Bachelor of Arts with Honours - Marketing
Anglia Ruskin University
Diploma - Certificate in Business Management
School of Accounting and Management
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