JADA CHELEN
Brisbane,Australia
Summary
Enthusiastic and reliable Sales Associate with management experience; who is dedicated to providing excellent customer service. Dedicated to increasing sales, customer relationships, and providing a luxury experience.
Overview
5
5
years of professional experience
Work History
Assistant Manager of Sales
Spendless Shoes
Chermside/Taigum, QLD
04.2024 - 11.2024
- Monitored sales performance against targets and identified areas of improvement.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Monitored employee attendance records, timekeeping, and payroll information.
- Supervised daily operations including scheduling shifts, assigning duties.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Delegated work to staff, setting priorities and goals.
- Gained experience in running A+ to C+ grade retail stores.
Gold Class Bar Sales
EVENT Cinemas
Brisbane, Australia
11.2022 - Current
- Process customer orders quickly and accurately to ensure a smooth checkout experience
- Demonstrated product knowledge and answered customer questions resulting in an increase in sales
- Effectively worked in a team environment to ensure all departments of Gold Class provided a relaxed, luxury experience for high paying customers
- Developed strong customer-employee relationships that generated repeat business and high reviews
- Reliable handling of cash and end of night sales
Barista and Front of House Sales
McDonald's
Brisbane, Australia
02.2020 - 11.2022
- Collaborated with front-of-house staff to ensure customer satisfaction and a quality dining experience
- Taught how to effectively reach sales targets and up sell
- Earned skills such as leadership, teamwork, handling of customers, the ability to apply skills quickly, and multitasking
- Trained in McCafé
- This allowed me to learn how to run business with a small group of people or on my own; while also educating myself on how to open and close the cafe department
Karate Instructor
Brett Boots
Brisbane, Australia
06.2019 - 06.2020
- Created and led classes and programs for children under the age of 10
- The responsibilities of this job included creating child-friendly and productive ways of learning, and maintaining a trustworthy relationship with not only the children, but parents
- Provided individualized guidance and feedback to help students improve their performance.
Education
Queensland Certificate of Education -
Kedron Brisbane State High School
Brisbane, Australia11-2023
Skills
- Leadership
- Ability to Multitask
- Effective Time Management
- Customer Service
- Motivated Attitude
- Dedicated team player
- Ability to Learn Quickly
- Teamwork Skills
- Good Communication
- Staff Development
- Sales Techniques
- Staff Management
- Sales management
References
Brett Boots, Firm Up Fitness, Brett@Firmup.com
Timeline
Assistant Manager of Sales
Spendless Shoes
04.2024 - 11.2024
Gold Class Bar Sales
EVENT Cinemas
11.2022 - Current
Barista and Front of House Sales
McDonald's
02.2020 - 11.2022
Karate Instructor
Brett Boots
06.2019 - 06.2020
Queensland Certificate of Education -
Kedron Brisbane State High School
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