Jada Murphy
Henty,NSW
Summary
Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, catering and event preparations. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hospitality Worker
Company
04.2019 - Current
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organised work environment.
Volunteer
Sporting Events
01.2023 - 09.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Babysitter
Family Friends And Neighbours
01.2021 - 01.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Education
High School Diploma -
Billabong High School
Culcairn, NSW11.2023
Skills
- Hospitality Management
- Cash Drawer Reconciliation
- Event Preparation
- Cash Register Operations
- Cleaning and Sanitizing
- Promotional Sales Events
- Supply Restocking
- Food and Beverage Service
Certification
Hospitality food and beverage Certificate 2
Responsible serving of Alcohol Certificate
First Aid Course Certificate
Cardiopulmonary resuscitation Certificate
Timeline
Volunteer
Sporting Events
01.2023 - 09.2023
Babysitter
Family Friends And Neighbours
01.2021 - 01.2023
Hospitality Worker
Company
04.2019 - Current
High School Diploma -
Billabong High School
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