Overview
Work History
Education
Skills
References
Timeline
Generic

Jada Perkins

Hervey Bay,QLD

Overview

9
9
years of professional experience

Work History

Bartender

Beach House Hotel
11.2017 - Current
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Provided expert advice on cocktail preparation techniques, guiding customers towards an elevated drinking experience.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Managed closing duties by restocking items on cart and reconciling cash drawer.
  • Prepared hot coffee and tea according to customer requests.
  • Maintained a clean and inviting bar area, ensuring an enjoyable guest experience.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Obtained cash bank and stocked service bar to prepare for operation.

Food and Beverage Attendant

Bayswater
06.2015 - 11.2017
  • Provided attentive service and proactively assessed guest needs.
  • Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.

Education

High School Diploma -

Glendyne Education And Training Centre
Nikenbah, QLD
11.2016

Skills

  • Conflict Resolution
  • Alcohol awareness
  • Order Accuracy
  • Beverage assembly
  • Customer Engagement
  • Employee Training
  • Customer Service
  • Customer Relations
  • Teamwork and Collaboration
  • Time Management
  • Complaint Handling

References


Philip Snook 

0414766659 


Tracey Alexander 

0409598457



Timeline

Bartender

Beach House Hotel
11.2017 - Current

Food and Beverage Attendant

Bayswater
06.2015 - 11.2017

High School Diploma -

Glendyne Education And Training Centre

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Jada Perkins