Jada Perkins
Hervey Bay,QLD
Overview
9
9
years of professional experience
Work History
Bartender
Beach House Hotel
11.2017 - Current
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Provided expert advice on cocktail preparation techniques, guiding customers towards an elevated drinking experience.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Prepared hot coffee and tea according to customer requests.
- Maintained a clean and inviting bar area, ensuring an enjoyable guest experience.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Obtained cash bank and stocked service bar to prepare for operation.
Food and Beverage Attendant
Bayswater
06.2015 - 11.2017
- Provided attentive service and proactively assessed guest needs.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
Education
High School Diploma -
Glendyne Education And Training Centre
Nikenbah, QLD11.2016
Skills
- Conflict Resolution
- Alcohol awareness
- Order Accuracy
- Beverage assembly
- Customer Engagement
- Employee Training
- Customer Service
- Customer Relations
- Teamwork and Collaboration
- Time Management
- Complaint Handling
References
Philip Snook
0414766659
Tracey Alexander
0409598457
Timeline
Bartender
Beach House Hotel
11.2017 - Current
Food and Beverage Attendant
Bayswater
06.2015 - 11.2017
High School Diploma -
Glendyne Education And Training Centre