Jadan Garcia

Perth,W.A

Summary

Adept at fostering customer satisfaction and producing high-quality visual content, I leveraged complaint handling and technical proficiency in camera operation at KFC and as a Videographer / Photographer Assistant. My experience has improved my ability to build relationships and excel under pressure.

Overview

year of professional experience

Work History

Videographer / Photographer Assistant

Videographer / Photographer

Perth, WA

01.2023 - 06.2023

Operated cameras, lighting equipment, and audio gear proficiently to produce high-quality footage in various environments.
Developed creative approaches to video production to create unique and engaging content.
Collaborated with other production team members for successful completion of projects.
Set up for shots according to production schedules, weather, and lighting conditions and available equipment.

KFC Customer Service

KFC Manager

Perth, WA

04.2022 - 04.2023

Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
Negotiated successful resolutions between customers and the company during disputes or disagreements.
Assisted customers in navigating the company website or mobile app for self-service options when applicable.
Maintained up-to-date knowledge of company policies, procedures, and promotions for accurate information sharing.

Education

High School Diploma -

Ballajura Community College

11.2022

Skills

Complaint Handling
Empathy Display
Patience Maintenance

Teamwork and Collaboration
Calm and Professional Under Pressure
Relationship Building

Referees

KFC Manager

Elijah Beltran - 0430 519 981

Videographer / Photographer

Benjamin Punzalan - 0410 375 120

Timeline