Jade Amendola
Ballarat,VIC
Summary
I am an enthusiastic and motivated worker looking to further develop my skills in the hospitality industry. I believe this role would be an excellent opportunity to build on my current hospitality abilities.
Overview
3
3
years of professional experience
Work History
Barista/Caterer
S&P Catering
07.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Customer Service Liaison
Target
04.2021 - Current
- Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
- Trained new hires in company policies, procedures, and best practices for optimal customer service performance.
- Handled customer transactions and money
- Ordering and cleaning the store
- Managing stock levels
Education
Provide Responsible Service of Alcohol -
CFT International
01.2024
High School Diploma -
Mount Clear College
11.2023
Certificate II Hospitality- From VET -
Mount Clear College
12.2021
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Exceptional customer service
- Safe Food Handling
- Time Management skills
Timeline
Barista/Caterer
S&P Catering
07.2022 - Current
Customer Service Liaison
Target
04.2021 - Current
Provide Responsible Service of Alcohol -
CFT International
High School Diploma -
Mount Clear College
Certificate II Hospitality- From VET -
Mount Clear College
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