Jade Booth
Peregian Springs
Summary
Proven track record of enhancing operational efficiency and customer satisfaction at Rapid LED through effective communication and process improvements. Demonstrated adaptability and problem-solving skills, excelling in multitasking and prioritizing tasks.
Developed transferable skills in fast-paced sales environment, including strategic planning, customer relationship management, and data analysis. Seeking to transition into new field where these capabilities can be applied to drive success and innovation.
Overview
7
7
years of professional experience
Work History
Internal Sales
Rapid LED
09.2021 - 02.2025
- Built rapport with clients through regular communication and attentive support during their purchasing journey.
- Established strong partnerships with vendors, ensuring optimal pricing and timely product delivery.
- Streamlined internal processes to optimize efficiency, leading to a reduction in operational costs.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Maintained an orderly and tidy warehouse environment whilst maintaining stock levels, incoming and outgoing orders.
- Received and dispatch supplier and customer order within a timely manner.
- Ability to prioritise and complete given tasks on a day to day basis based.
Ordering Assistant
Factory Direct Awnings, Shutters and Blinds
01.2020 - 09.2021
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Processed and vetted customer orders with attention to detail.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
- Performed wide-ranging administrative, financial and service-related functions.
Cleaner
Jazzam Cleaning
11.2019 - 12.2020
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Handled equipment, chemicals, and materials properly and with caution.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Streamlined cleaning processes to increase efficiency without compromising on quality.
Front of House Staff Member
McDonald's
03.2018 - 01.2020
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Education
No Degree - Engineering
University of The Sunshine Coast
Sunshine Coast, QLD11-2021
High School Diploma -
Coolum State Highschool
Coolum Beach, QLD11-2019
Skills
- Process improvements
- Client issue resolution
- Teamwork and collaboration
- Problem-solving and quick thinking
- Time management and task prioritization
- Attention to detail
- Multitasking Abilities
- Reliability and adaptability
- Effective communication via verbal and written communication
Timeline
Internal Sales
Rapid LED
09.2021 - 02.2025
Ordering Assistant
Factory Direct Awnings, Shutters and Blinds
01.2020 - 09.2021
Cleaner
Jazzam Cleaning
11.2019 - 12.2020
Front of House Staff Member
McDonald's
03.2018 - 01.2020
No Degree - Engineering
University of The Sunshine Coast
High School Diploma -
Coolum State Highschool
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