Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Personal Assistant
Ultimate Glazing
03.2015 - Current
Maintained and organized all shared drives, documents and spreadsheets.
Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
Excellent communication skills, both verbal and written.
Gained strong leadership skills by managing projects from start to finish.
Operations Manager, Customer Experience
Brewtopia
03.2007 - 08.2011
Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
Streamlined operations processes for increased efficiency and enhanced customer experiences.