Summary
Overview
Work History
Education
Skills
References
Essential Criteria
Timeline
Generic

Jade Cicak

Menindee,NSW

Summary

Dynamic professional with extensive experience at Yilabara, excelling in community engagement and stakeholder management. Proven ability to deliver tailored support and achieve job placement targets. Strong communicator and adaptable leader, skilled in data management and cultural awareness, fostering relationships that enhance client outcomes and organizational success.

Overview

11
11
years of professional experience

Work History

RAES Senior Engagement Advisor

Yilabara
Menindee
11.2025 - Current
  • Met all job placements and outcome targets, ensuring participant success.
  • Ensure that all participants are receiving tailored support, including the development in both job plans and support plans.
  • Identified and maintained relationships with employers and Aboriginal organisations, enhancing support for community members.
  • Facilitated community engagement initiatives, strengthening connections with stakeholders.
  • Supervise and mentor other RAES Staff.

Workforce Development Support Officer

Yilabara
Menindee
06.2025 - 11.2025
  • Coordinated community events to enhance awareness of employment services offered by organization.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Executed day-to-day duties with attention to detail and efficiency.
  • Executed data entry tasks accurately in a fast-paced environment.

Support Worker

Uniting Children, Youth, and Family
05.2022 - 05.2025
  • Supported aged care residents with personalized care plans, improving quality of life and fostering greater independence.
  • Delivered individualised support to clients, enhancing well-being and promoting independence.
  • Collaborated with multidisciplinary teams to develop holistic care plans tailored to client and family needs.
  • Maintained detailed records of client progress, ensuring compliance with confidentiality and legal standards.
  • Optimised administrative processes, streamlining operations and improving document turnaround times.

Administration Receptionist

Aboriginal Legal Service
Broken Hill, NSW
11.2018 - 03.2021
  • Answered incoming calls, took messages, and responded to inquiries to provide timely assistance.
  • Maintained accurate records of correspondence and documents to ensure easy access and tracking.
  • Implemented filing systems that enhanced document retrieval and organization.
  • Performed data entry tasks into computer databases from paper documents.
  • Completed day-to-day duties accurately and efficiently.

Receptionist (Traineeship)

Menindee Auto Repair
01.2015 - 01.2016
  • Delivered empathetic customer service by scheduling appointments and managing client enquiries, enhancing client satisfaction.
  • Streamlined filing systems to improve document accessibility and support efficient operations.
  • Supported basic automotive tasks while demonstrating adaptability and eagerness to learn new skills.

Community Arts Facilitator

  • Secured funding and developed partnerships, enhancing resources and expanding program reach.
  • Partnered with stakeholders to deliver culturally sensitive and impactful programs.
  • Designed and implemented Indigenous art programs to foster cultural exchange and community engagement.
  • Organised and facilitated exhibitions to showcase local talent and boost community participation.

Artist

  • Exhibited in over 20 exhibitions across Australia and internationally, fostering cultural dialogue and strengthening community connections through creative expression.
  • Coordinated events and managed budgets to ensure impactful program delivery and community engagement.
  • Created original artworks using various mediums and techniques.
  • Collaborated with clients to understand their artistic vision and preferences.
  • Managed art supplies inventory and ensured proper storage conditions.

Education

Certificate IV in Aboriginal and Torres Strait Islander Cultural Arts -

01.2019

Certificate III in Aboriginal and Torres Strait Islander Cultural Arts -

01.2018

Diploma of Aboriginal Studies - Professional and Community Practice

01.2017

Certificate II in Rural Operations -

01.2017

Year 12 -

Menindee Central School
01.2016

Skills

  • Stakeholder Management
  • Community Engagement
  • Program Coordination
  • Case management
  • Strategic Planning
  • Data analysis
  • Cultural competence
  • Cultural sensitivity
  • Cultural awareness
  • Adaptability
  • Time optimization
  • Communication skills
  • Communication skills

References

  • Ebony Watson, Uniting Children, Youth, and Family, 0439 308 780
  • Hester Lyon, Slag Heap, 0432 134 231
  • Rebecca Moses, Uniting, 0414 564 334

Essential Criteria

Extensive experience partnering with Aboriginal communities in remote areas, delivering culturally appropriate support services and programs., Facilitated art programs and community engagement activities in remote towns, fostering cultural exchange and connection., Completed a Diploma of Aboriginal Studies in Professional and Community Practice, deepening understanding of cultural practices and contemporary issues., Delivered personalised support plans that empowered clients to achieve independence and improved well-being., Successfully supported aged care residents by tailoring care strategies to individual needs., Proactively integrates cultural awareness into program planning and implementation., Managed meticulous client records and filing systems, ensuring compliance with confidentiality and legal standards.,  Proficient in Microsoft Word, Excel, and PowerPoint, as well as database systems for record management., Leveraged technology to enhance communication, reporting, and program coordination., Experienced in balancing diverse responsibilities, from client support to administrative tasks, while meeting deadlines., Demonstrated strong organisational skills in delivering community programs within tight timeframes., Proven ability to lead initiatives independently while effectively collaborating with multidisciplinary teams., Thrives in both autonomous and team-based environments, contributing to shared goals.

Timeline

RAES Senior Engagement Advisor

Yilabara
11.2025 - Current

Workforce Development Support Officer

Yilabara
06.2025 - 11.2025

Support Worker

Uniting Children, Youth, and Family
05.2022 - 05.2025

Administration Receptionist

Aboriginal Legal Service
11.2018 - 03.2021

Receptionist (Traineeship)

Menindee Auto Repair
01.2015 - 01.2016

Community Arts Facilitator

Artist

Certificate IV in Aboriginal and Torres Strait Islander Cultural Arts -

Certificate III in Aboriginal and Torres Strait Islander Cultural Arts -

Diploma of Aboriginal Studies - Professional and Community Practice

Certificate II in Rural Operations -

Year 12 -

Menindee Central School
Jade Cicak