Jade Collins
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I believe myself to be hardworking and passionate, never afraid of a challenge.
Overview
5
5
years of professional experience
Work History
Community Support Worker
Mid Richmond Neighbourhood Centre
02.2023 - 01.2024
- Assisted aged clients and NDIS participants in achieving greater independence, through guidance and encouragement.
- Advocated for client rights, ensuring access to necessary services and resources across diverse populations.
- Facilitated LGBT+ youth sessions focused on skill-building activities, promoting social engagement and personal growth.
- Promoted mental health awareness within the community through educational workshops and presentations at local events.
Barista & Bartender
Commercial Hotel
09.2022 - 02.2023
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers and other equipment.
- Trained new team members with positive reinforcement and encouraging coaching.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender
Bowling Club
02.2022 - 09.2022
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Head Mixologist
Sandbar & Restaurant
02.2022 - 09.2022
- Developed multiple signature cocktail menus, resulting in increased sales and positive customer feedback.
- Listened to customer preferences, adjusting drinks menu accordingly while still aligning with the establishment's brand identity.
- Collaborated with kitchen staff to create unique food and drink pairings for special events.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Bartender, Kitchen Hand, Housekeeper, Receptionist
Commercial Hotel
03.2021 - 01.2022
- Live in position, with limited staff in a remote area I was required to be the ultimate all rounder. Performing all duties to keep a pub/motel running.
- Managed phone lines, handling reservations, cancellations, and general inquiries professionally.
- Enhanced motel cleanliness by thoroughly cleaning guest rooms, bathrooms, and common areas.
- Contributed to a positive atmosphere through friendly interactions with customers and colleagues.
- Participated in staff meetings and provided valuable input on ways to improve overall bar operations.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Kitchen Staff Member
St. Andrews Aged Care
08.2020 - 03.2021
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.
- Provided emotional support to families during difficult times, offering reassurance and guidance.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Receptionist
Ballina Beach Village
11.2019 - 08.2020
- Assisted guests in finding local attractions and services, providing personalized recommendations based on individual preferences.
- Enhanced customer satisfaction by efficiently managing the check-in and check-out process.
- Provided support for other departments within the motel as needed, including laundry services and maintenance duties when necessary.
- Answered multi-line phone system and enthusiastically greeted callers.
Barista
Lismore Workers Club
12.2018 - 11.2019
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
- Trained new employees on proper procedures, equipment usage, and company policies to ensure smooth integration into the team.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Learned other teammates' work tasks to train as backup.
Education
High School Diploma -
Evans River Community School
Evans Head, NSW11.2018
Skills
- Mental health knowledge
- Disability Awareness
- Friendly and outgoing
- Strong multitasking
- Highly reliable
Timeline
Community Support Worker
Mid Richmond Neighbourhood Centre
02.2023 - 01.2024
Barista & Bartender
Commercial Hotel
09.2022 - 02.2023
Bartender
Bowling Club
02.2022 - 09.2022
Head Mixologist
Sandbar & Restaurant
02.2022 - 09.2022
Bartender, Kitchen Hand, Housekeeper, Receptionist
Commercial Hotel
03.2021 - 01.2022
Kitchen Staff Member
St. Andrews Aged Care
08.2020 - 03.2021
Receptionist
Ballina Beach Village
11.2019 - 08.2020
Barista
Lismore Workers Club
12.2018 - 11.2019
High School Diploma -
Evans River Community School
Similar Profiles
Jake FarmerJake Farmer
Labourer at Mid Richmond PlumbersLabourer at Mid Richmond Plumbers
Virginia LawmanVirginia Lawman
Senior Care Provider at Home Instead / Mid-Atlantic Home Care Richmond LLCSenior Care Provider at Home Instead / Mid-Atlantic Home Care Richmond LLC
Veronika PoliakovaVeronika Poliakova
Program Volunteer at Dixie Bloor Neighbourhood Centre-NYCE ProgramProgram Volunteer at Dixie Bloor Neighbourhood Centre-NYCE Program
Dorji ZangmoDorji Zangmo
Community Support Worker, Home Support Worker, at Right at HomeCommunity Support Worker, Home Support Worker, at Right at Home
Jaspreet KaurJaspreet Kaur
community support worker and facility support worker at SACAREcommunity support worker and facility support worker at SACARE