Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Leadership Experience
License
References
Timeline
Generic

Jade Dugan

Summary

As an experienced Assistant manager, I am looking to embark on a new and fulfilling chapter at Headspace as an Administrative Officer. I always aim to create a positive and productive work environment where I can proudly deliver my skills and always strive to improve and adapt to be a promising asset to the company.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Subway
05.2017 - Current
  • Responsible for assisting the store manager to oversee daily operations, supporting staff, ensuring customer service and satisfaction, and maintaining food safety and hygiene standards
  • I am confident working within a team environment to achieve common goals as well as working unaccompanied.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Waitress

Barnacle Bill
01.2015 - 08.2016
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Jewellery Sales Associate

Desmond Jewellers
03.2015 - 12.2015
  • Enhanced store reputation through effective communication and relationship-building with clients.
  • Boosted jewellery sales by providing excellent customer service and personalized product recommendations.

Education

Completed Year 12 -

Edward John Eyre High School
01.2016

Skills

  • Leadership/coaching
  • Customer Service
  • Communication
  • Inventory Management
  • Training and Development
  • Computer Skills
  • Teamwork
  • Recruiting and Interviewing

Roles And Responsibilities

Responsible for assisting the store manager to oversee daily operations, supporting staff, ensuring customer service and satisfaction, and maintaining food safety and hygiene standards. I am confident working within a team environment to achieve common goals as well as working unaccompanied.

Leadership Experience

Successfully led a team of 20+ to exceed goals through constant communication and teamwork while maintaining excellent customer satisfaction scores. Also assisting in training new staff and constantly willing to learn and grow with the company.

License

South Australian Driver's License

References

  • Shanae Nielsen, Subway Manager, 0419 411 590
  • Kylie Brady, Subway Area Manager, 0449 901 255

Timeline

Assistant Manager

Subway
05.2017 - Current

Jewellery Sales Associate

Desmond Jewellers
03.2015 - 12.2015

Waitress

Barnacle Bill
01.2015 - 08.2016

Completed Year 12 -

Edward John Eyre High School

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Jade Dugan