- Aviation Industry
- Travelling Domestic/International
- Exercise/Fitness
- Gaining knowledge/respect on First Nations Peoples
- Ecosystems, environments and habitats
- Human Geography
- Photography
- Conservation of Australian ecosystems
- Dancing
- Tourism
- Animal Care
Jade Francis
Coochiemudlo Island ,QLD
Summary
Proven leader at Curlew Cafe, adept in customer service and multitasking, seamlessly managed high-pressure situations, ensuring top-notch service. Excelled in team collaboration and problem-solving, significantly enhancing dining experiences. Skilled in safe food handling and effective communication, I consistently maintained a positive and efficient work environment. Offering friendly and professional demeanour, with willingness to learn and grow in the world of customer service. I have the ability to grasp new concepts efficiently and adapt to the needs of my desired work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress/Barista Shift Lead
Curlew Cafe
12.2020 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Food and Beverage preparation.
- Assisting in the training/supervision of food/beverage attendants of a lower grade.
Education
No Degree - ATAR
Cleveland District State High School
Cleveland, QLD11-2024
Skills
- Customer Service
- Strong multitasking
- Memory retention
- Team Collaboration
- Safe Food Handling
- Handling Complaints
- Problem Solving
- Organization
- Public Speaking
- Non - verbal communication
- Take on constructive criticism
Certification
- First Aid Certification (4/06/2024).
- Responsible Service of Alcohol (30/06/2023).
Interests
Timeline
Waitress/Barista Shift Lead
Curlew Cafe
12.2020 - Current
No Degree - ATAR
Cleveland District State High School
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