Jade Gersch
Carmila
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively by employing service-oriented behaviours, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
Work History
Customer Services Worker
Tide Water Park - Camping
06.2024 - Current
- Ensured customers are comfortable and all issues are handled during there stay.
- Ensured customers receive all extras available and have access to maps, and safety instructions.
- Direct customers to suitable locations ensure the best possible stay.
- Communicating and directing campers to locations on and to the property.
Farm Laborer
Lenera Farm
01.2019 - Current
- Collaborated with coworkers to complete daily farm tasks efficiently and quickly.
- Operated farm tools and machinery equipment such as tractors and trucks with extreme care and precision.
- Supported animal welfare by providing proper care, feeding, and living conditions for livestock.
- Built and mended fencing to prevent stock from straying, divide land and improve organization.
- Contributed to overall farm cleanliness by regularly removing debris from fields following harvests.
- Used water hoses, disinfectant solutions and shovels to clean livestock pens.
Boat Cleaner
Finesse Marine
11.2023 - 12.2023
- Maintained and enhanced appearance of boats by applying cleaning, restorative and protective agents.
- Removed loose dirt and debris from interior of boat, using interior vacuum cleaner.
- Reviewed new work orders to determine scope of work.
- Adapted quickly to the unique requirements of different types of vessels, tailoring cleaning approach accordingly.
- Demonstrated commitment to quality control by inspecting completed work before releasing boats back to owners or moving onto the next project.
- Utilized cleaning agents, cleaning devices and applicators to treat areas to remove grime, rust and grease.
Contract Mustering
Carmila Glen Property
05.2022 - 08.2022
- Collaborated with coworkers to complete daily farm tasks efficiently and quickly.
- Supported animal welfare by providing proper care, feeding, and living conditions for livestock.
- Assisted farmers with moving cattle between paddocks and through cattle yards.
Education
High School Diploma -
Whitsunday Anglican Schoole
Andergrove, Mackay11.2026
Skills
- Assertiveness
- Physical Stamina and Endurance
- Animal Care
- Teamwork and Communication
- First Aid Training
- Customer Service
- Problem-solving abilities
- Strong leadership abilities
- Community Engagement
- Sweeping and Mopping
- Knowledge of cleaning products
- Interior and exterior cleaning
Sport
State, and regional representative as a batter-keeper in Cricket. Most recently played for QLD. Played for Sarina cricket club since 2018. Competitive campdrafter and polocrosse player since a young age, and have won many competitions in the juvenile age group (2016 - currently). Won multiply gymkhana, horse sports, and western competitions in the Sarina area. School representative volleyball player (2024).
Timeline
Customer Services Worker
Tide Water Park - Camping
06.2024 - Current
Boat Cleaner
Finesse Marine
11.2023 - 12.2023
Contract Mustering
Carmila Glen Property
05.2022 - 08.2022
Farm Laborer
Lenera Farm
01.2019 - Current
High School Diploma -
Whitsunday Anglican Schoole
Similar Profiles
Hui Wen WongHui Wen Wong
Program Facilitator at CampingProgram Facilitator at Camping
Bernard MoreusBernard Moreus
Adjunct Faculty Instructor at Tide Water Community CollegeAdjunct Faculty Instructor at Tide Water Community College
EDIN SALIHOVICEDIN SALIHOVIC
Plant Maintenance at Tide Water Fiber Co RecyclingPlant Maintenance at Tide Water Fiber Co Recycling