Summary
Overview
Work History
Education
Skills
Timeline
Availability
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Jade Gowan

Wellington Point

Summary

I have worked at Woolworths Supermarket as a seasonal employee, working both online shopping and on the checkouts, excelling in customer service, cash handling and online shopping. I have the ability to maintain cleanliness and organization while working under pressure, especially over the Christmas holiday period. Strong communication skills and a commitment to teamwork ensure a positive experience for customers and colleagues alike. First aid certified, enhancing safety in all environments.

Overview

1
1
year of professional experience

Work History

Dog Bather

Tiny Tails Grooming
03.2025 - 04.2025
  • Volunteer position for Cert II Animal Care
  • Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
  • Performed thorough bathing and grooming for various dog breeds, ensuring cleanliness and comfort.
  • Utilized specialized grooming tools, including dog bath, dryers, to maintain high-quality service standards.
  • Implemented efficient bathing techniques that enhanced workflow and reduced grooming time.

Checkout Operator

Woolworths Supermarket
10.2024 - 02.2025
  • Operated point-of-sale systems to process customer transactions efficiently
  • Assisted customers with inquiries, ensuring a positive shopping experience
  • Maintained cleanliness and organization of checkout area for safety and efficiency
  • Learned product locations to expedite customer service and improve satisfaction
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.


Online Shopper

Woolworths Supermarket
10.2024 - 02.2025
  • Assisted customers with online shopping needs, ensuring a seamless and efficient experience.
  • Utilized inventory management systems to track product availability and fulfillment accuracy.
  • Collaborated with team members to optimize order picking and delivery processes.
  • Maintained knowledge of current promotions and product offerings to enhance customer service.
  • Enhanced customer satisfaction by adhering to customer preferences while shopping.

Assistant Volunteer

Ruby and Ollies
05.2024 - 06.2024
  • Assisted in working with special needs children in an after school programme, designed to support the additional needs experienced by these children.
  • Ensured children were safe at all times.
  • Ensured that the children were engaged in activities at all times, and if not interested in a particular activity to adapt to these changes quickly and seamlessly.
  • Maintained hygenic and clean environment at all times.
  • Collaborated with teachers and supervisors to ensure gold standard care for the children.

Education

Grade 12

Australian Christian College - Distance Education
Caboolture, QLD
11-2026

Cert II Animal Care

Skills Generation
QLD
05-2025

Cert II Health Support Services

Axiom
Milton, Qld
11-2024

Skills

  • First aid and CPR
  • Reliability
  • Excellent communication
  • Working under pressure
  • Team work
  • Operating cash registers
  • Maintaining cleanliness
  • Cash handling expertise
  • Following company policies
  • Processing payments
  • Promoting store loyalty programs
  • Order tracking
  • Customer service
  • Attention to detail

Timeline

Dog Bather

Tiny Tails Grooming
03.2025 - 04.2025

Checkout Operator

Woolworths Supermarket
10.2024 - 02.2025

Online Shopper

Woolworths Supermarket
10.2024 - 02.2025

Assistant Volunteer

Ruby and Ollies
05.2024 - 06.2024

Grade 12

Australian Christian College - Distance Education

Cert II Animal Care

Skills Generation

Cert II Health Support Services

Axiom

Availability

I currently study Distance Education which can be done at any time, therefore my availability is excellent, and I am flexible around working days or evenings.  I currently have netball training on Wednesday evenings and a game on Saturday afternoon.



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Jade Gowan