Jade Heller

• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Co-ordinated marketing of resident Stallion and handled customer enquiries and sales.
• Organised horse breeding's and sales.
• competed all stud manager tasks ie; attending foalings, administered medical care, training of foals and young horses, fence repairs and running farm machinery.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Created high quality custom made clothing and costumes to order as well as clothing alterations.

Over the last 20 years I have been working at Mullion Produce primarily serving customers. I also handle stock control for the saddlery section which includes manual stock take and computerised ordering.

• Provided exceptional support for customers, leading to increased loyalty and repeat business.
• Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns in a timely manner.
• Identified trends in customer feedback, suggesting opportunities for improvement or additional training needs for staff members.
• Mentored junior team members, sharing industry best practices and fostering professional growth within the organization.
• Developed thorough knowledge of company products and services, enabling accurate and informed responses to customer inquiries.
• Answered constant flow of customer calls with minimal wait times.
• Cultivated customer loyalty, promoted repeat business, and improved sales.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.