Jade Hooper
Sunshine Coast,QLD
Summary
Dear Practice Manager,
My name is Jade Hooper, and I am 28 years old. With 7 years of experience as a medical receptionist, I have developed a deep appreciation for the importance of this role. I am confident that my experience, along with my knowledge of best practice software, makes me a strong candidate for your company.
I am excellent with patients, thrive in a fast-paced environment, and take pride in being a hardworking and reliable team member. I am currently seeking part-time work, ideally four days a week.
I am available to start immediately and am prepared to jump in the deep end and contribute right away. Please feel free to contact me with any questions, and I look forward to discussing how I can support your team.
Kind regards,
Jade Hooper
0455 558 891
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Administration
Bundilla Clinic
Mooloolaba, QLD
01.2025 - Current
- Managed patient scheduling, phone calls, and office correspondence, ensuring smooth clinic operations.
- Utilized Best Practice software to input patient information, update medical records, and manage billing processes.
- Maintained confidentiality of sensitive patient information, adhering to all privacy regulations.
- Assisted in the preparation of patient files, medical histories, and relevant documents for consultations.
- Coordinated with healthcare professionals to ensure timely patient care and smooth office workflows.
- Trained and mentored new staff in office procedures and software systems.
- Assisted in maintaining office supplies and ensuring a clean, organised reception area.
- Managed billing and invoicing, accurately processing payments for medical services.
- Carried out daily opening and closing procedures, including end-of-day banking, ensuring no discrepancies.
Medical Administration
Better Health on Buderim
Buderim, QLD
04.2024 - Current
- Managed patient scheduling, phone calls, and office correspondence, ensuring smooth clinic operations.
- Utilized Best Practice software to input patient information, update medical records, and manage billing processes.
- Maintained confidentiality of sensitive patient information, adhering to all privacy regulations.
- Assisted in the preparation of patient files, medical histories, and relevant documents for consultations.
- Coordinated with healthcare professionals to ensure timely patient care and smooth office workflows.
- Trained and mentored new staff in office procedures and software systems.
- Assisted in maintaining office supplies and ensuring a clean, organized reception area.
- Managed billing and invoicing, accurately processing payments for medical services.
- Carried out daily opening and closing procedures, including end-of-day banking, ensuring no discrepancies.
Medical Administration
Ocean Wave Medical
Caloundra , QLD
01.2020 - 11.2023
- Managed patient scheduling, phone calls, and office correspondence, ensuring smooth clinic operations.
- Utilized Best Practice software to input patient information, update medical records, and manage billing processes.
- Maintained confidentiality of sensitive patient information, adhering to all privacy regulations.
- Assisted in the preparation of patient files, medical histories, and relevant documents for consultations.
- Coordinated with healthcare professionals to ensure timely patient care and smooth office workflows.
- Trained and mentored new staff in office procedures and software systems.
- Assisted in maintaining office supplies and ensuring a clean, organized reception area.
- Managed billing and invoicing, accurately processing payments for medical services.
- Carried out daily opening and closing procedures, including end-of-day banking, ensuring no discrepancies.
Medical Administration
Mooloolah Valley Medical
Mooloolah Valley , QLD
01.2019 - 01.2020
- Managed patient scheduling, phone calls, and office correspondence, ensuring smooth clinic operations.
- Maintained confidentiality of sensitive patient information, adhering to all privacy regulations.
- Utilized Best Practice software to input patient information, update medical records, and manage billing processes.
- Coordinated with healthcare professionals to ensure timely patient care and smooth office workflows.
- Managed billing and invoicing, accurately processing payments for medical services.
- Assisted in the preparation of patient files, medical histories, and relevant documents for consultations.
- Assisted in maintaining office supplies and ensuring a clean, organised reception area.
Hairstylist Apprentice
Go Girl Hair Artistry/Rokit Hair and Beauty
Maroochydore/Mooloolaba, QLD
01.2012 - 11.2015
- Helped with salon administrative tasks, including inventory management and ordering supplies.
- Contributed to social media posts or salon marketing initiatives to promote services.
- Assisted in educating clients on at-home hair care and styling techniques.
- Efficiently managed time during appointments, ensuring services were completed on schedule.
- Balanced multiple clients and tasks throughout the day.
- Worked closely with senior stylists to observe and assist in complex styling techniques.
- Assisted in training junior apprentices or new staff in basic tasks and client interactions.
- Ensured a clean and sanitary workspace, maintaining compliance with health and safety standards.
- Organized and sanitized tools, equipment, and salon areas after each client.
- Applied color, highlights, lowlights, and balayage using different coloring techniques.
- Conducted consultations to assess hair condition, color preferences, and recommend suitable products.
- Developed proficiency in color mixing, application, and specialized in extensions and maintenance.
- Mastered advanced hair cutting methods (e.g., precision cuts, layered styles, texturizing).
- Performed various cutting techniques tailored to clients' hair types and preference
Education
High School Diploma -
Mountain Creek State High School
Mountain Creek01-2012
Skills
- A dedicated and highly organized medical receptionist with over seven years of experience, providing exceptional administrative support
- Proficient in best practice software, with strong multitasking abilities, and a focus on maintaining confidentiality
- Known for excellent communication skills and the ability to manage a high volume of patient interactions, while ensuring efficient clinic operations
- Team training
- Communication skills
- Problem solving
- Medical billing
- Office coordination
- Medical coding and billing
- Inventory management
- Workflow optimization
- Conflict resolution
Certification
- First Aid Certification
- CPR Training
Languages
Sign Language
Limited
References
References available upon request.
Timeline
Medical Administration
Bundilla Clinic
01.2025 - Current
Medical Administration
Better Health on Buderim
04.2024 - Current
Medical Administration
Ocean Wave Medical
01.2020 - 11.2023
Medical Administration
Mooloolah Valley Medical
01.2019 - 01.2020
Hairstylist Apprentice
Go Girl Hair Artistry/Rokit Hair and Beauty
01.2012 - 11.2015
High School Diploma -
Mountain Creek State High School
Similar Profiles
Sarrah ProctorSarrah Proctor
Practice Nurse at Family Doctor - Bundilla ClinicPractice Nurse at Family Doctor - Bundilla Clinic
Melissa Mei Chen LiuMelissa Mei Chen Liu
Head Registered Veterinary Technician /Shift Supervisor at Toronto Veterinary Clinic (Sister Clinic of Eglinton Hwy 10 Vet Clinic)Head Registered Veterinary Technician /Shift Supervisor at Toronto Veterinary Clinic (Sister Clinic of Eglinton Hwy 10 Vet Clinic)
Abu Sayeed Molla Mohammad TarequeAbu Sayeed Molla Mohammad Tareque
Physician at Samata Clinic (Private Clinic)Physician at Samata Clinic (Private Clinic)
Robyn GrayRobyn Gray
Team Manager, Operations at Australian Retirement Trust (ART)Team Manager, Operations at Australian Retirement Trust (ART)
Ben Eric WaltonBen Eric Walton
Volunteering in 5 Different Hostels at Self-employeedVolunteering in 5 Different Hostels at Self-employeed