Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JADE JARRETT

Summary

I have a keen eye for detail, a genuine caring nature and exceptional level of client service skills that stem from my background of hospitality, managing a restaurant, supporting prison officers as a human resources officer and becoming a Nurse Graduate. My confidence in service delivery is attributed to my strong support from my family and been able to work in a team environment. Often working extensive hours monitoring trends and opportunities, I take pride in my expertise of all aspects of my knowledge. With great responsibility, I am selflessly driven and is always going above and beyond to exceed expectations.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Defence Industry Pathway Program

MEGT
10.2024 - Current
  • The Defence Industry Pathways Program is a 12-month traineeship that awards graduates with a 52904WA Certificate III in Defence Industry Pathways. This program provides hands-on training and experience across various sectors of the defence industry, including manufacturing and engineering, computing, logistics, procurement, technical drawing and computer-aided design (CAD).
  • Throughout the Program, I attend block training at SM TAFE campuses and have gain valuable real-world experience through three 12-week work placements with defence industry partners, preparing for diverse and rewarding career pathways within the sector.
  • I am currently on Work Placement at Civmec Engineering and Construction Pty Ltd.

Sales Officer

LUXURY RV'S
01.2024 - 09.2024
  • Creating and signing contracts for client purchase
  • Adhering to accessories stipulated on contact
  • Conducting amendments forms to for additions and deletions on contract.
  • Ensuring client is aware of all legislation, processes and responsibility for the purchase of the product.
  • Contract disputes and resolution tactics.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development
  • Ensured compliance with sales policies, practices, and legal requirements
  • Contract disputes and resolution tactics.
  • Negotiated contracts and closed agreements to maximize profit.
  • Responded promptly to customer inquiries or complaints in a polite manner.
  • Participated in regular meetings with upper management
    regarding progress updates on current initiatives.
  • Ensured the security and confidentiality of sensitive information.
  • Displayed strong telephone etiquette, effectively handling difficult
  • Processing payments of purchase calls.
  • Maintained positive working relationship with fellow staff and
    management

Human Resources Officer

DEPARTMENT OF JUSTICE - CASUARINA PRISON
01.2018 - 01.2023
  • Conversing with officers to ensure safe work environments and understand the Prison Officer Industrial Act
  • Creating daily rostering sheets for Officers deployment within the Prison and liaising with senior officer operation admin team
  • Organizing order of officers overtime call out to alleviate the number of staff short fall
  • Processing of personal leave - Ensuring that all medical evidence is acceptable under the Prison Officer Industrial Act
  • Creating new Employment Contracts and assist int he process of Retirement, termination and resignation of Employment.
  • Support and monitor overall officer welfare
  • Training incoming Human Resource officers.
  • Submitting requests for Personal leave without Pay and Unauthorized pay to head office
  • Accumulating all relevant documentation and submitting applications for parental leave to head office
  • Processing annual leave
  • Conversing with officers and processing leave under compelling and compassionate reasons
  • Processing and assisting with domestic violence leave
  • Approving and processing single annual leave days within allocation limits
  • Assisting with payroll enquiries
  • Conducting Chronologies requested by Senior Management and Superintendent.
  • Conducting welfare checks
  • Processing Higher Duty Allowances
  • Assisting Rostering processes
  • Conducting Audits
  • Developed and enforced company policy and procedures
  • Implement policies, procedures to resolve any employee
  • Handled sensitive and confidential employee information with complete discretion discrepancies
  • Processed employee status changes, keeping human resources systems and employee records up to date
  • Conducting 12 hour shifts

Business Development Officer

RENTAL MANAGEMENT AUSTRALIA
01.2013 - 01.2018
  • Increased the amount of sales by 27% across 9 states.
  • Determined business development opportunities and implemented effective strategy for client acquisition
  • Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit
  • Maintained open and ongoing communication with clients to meet needs and expectations
  • Conduct market appraisals and deliver high quality presentations
  • Marketing and leasing of new business properties
  • Managing leads from affiliates, referrals and existing clients
  • Provide property management team with handover of all new management agreements and compliance documentation
  • Achieve individual monthly targets and KPI's
  • Won Local Agent Finder Award
  • Networking, canvass and proactively prospecting for new business

Restaurant Manager

CANE FIRE CAFE AND GRILL
01.2010 - 01.2012
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
  • Managed accounts payable, accounts receivable and payroll
  • Scheduled and directed staff in daily work assignments to maximize productivity
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue
  • Updated computer systems with new pricing and daily food specials
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development
  • Prepared employee schedules to maintain appropriate staffing levels during peak period
  • Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees
  • Maintained safe working and guest environment to reduce risk of injury and accidents
  • Oversaw food preparation, production and presentation according to quality standards
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry
  • Inspected dining and serving areas for cleanliness and proper setup
  • Distributed food to service staff for prompt delivery to customer

Aged Care Worker

FREDRICK GUEST HOSTEL
01.2006 - 01.2009
  • Provided residence with emotional support and companionship
  • Assisted with mobility needs and maintaining personal hygiene of residence
  • Improved residence outlook and daily living through compassionate care
  • Conduct Shift work
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries
  • Assisted with meal planning to meet nutritional plans
  • Followed care plan and directions to administer medications
  • Monitored vital signs and medication use, documenting variances and concerning responses
  • Laundered clothing and bedding to prevent infection
  • Examined and treated patient lacerations, contusions and physical symptoms and advised other medical professionals
  • Supported bathing, dressing and personal care needs
  • Followed safe lifting and transferring techniques to transport residents
  • Organized oral medications for clients following dosage and schedule requirements
  • Maintained detailed records of services performed on residents
  • Helped residents get in and out of beds and wheelchairs
  • Collected and recorded patients' blood pressure, pulse and respirations to evaluate and note basic health status
  • Assisted in residents palliative care plans

Cashier

IGA
01.2002 - 01.2006
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Helped with purchases and signed customers up for rewards program
  • Learned roles of other departments to provide coverage and keep store operational
  • Helped customers find specific products, answered questions and offered product advice
  • Processed sales transactions to prevent long customer wait times
  • Accepted cash and credit card payments, issued receipts and provided change
  • Delivered high level of customer service to patrons using active listening and engagement skills

Education

Certificates of Completion -

Civmec Internal
05-2025

Defence Industry Pathway Program TAFE Blocks -

South Metro TAFE
Fremantle, WA
06-2025

Diploma - Enrolled Nursing

CHALLENGER TAFE
Murdoch, WA
01.2009

AHA WA
Responsible Service Of Alcohol - RSA Manager
03-2007

High School Graduate -

WARNBRO COMMUNITY HIGH SCHOOL
Warnbro, WA
11-2006

Skills

  • Ability to work under pressure
  • Compassionate
  • Teamwork
  • Relationship building
  • Time Management
  • Effective negotiation
  • Leadership
  • Effective Communication
  • Critical Thinking
  • Decision making
  • Enhancing Quality
  • Managing Databases
  • Marketing Skills
  • Working Independently
  • Creative
  • Responsible
  • Shift Work experience
  • Passing Inductions
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Adobe Acrobat
  • Agent Plus
  • MYOB
  • CRM
  • Ascender
  • WFS
  • TOMS
  • Aroflow
  • Coins
  • Successfactors

Certification

  • WHITE CARD
  • BASE LINE SECURITY CLEARANCE
  • HIGH RISK LICENCE - Forklift
  • PROVIDE FIRST AID
  • PROVIDE CARDIOPULMONARY RESUSCITATION
  • ENTER AND WORK IN CONFINED SPACES
  • GAS TEST ATMOSPHERS


Timeline

Defence Industry Pathway Program

MEGT
10.2024 - Current

Sales Officer

LUXURY RV'S
01.2024 - 09.2024

Human Resources Officer

DEPARTMENT OF JUSTICE - CASUARINA PRISON
01.2018 - 01.2023

Business Development Officer

RENTAL MANAGEMENT AUSTRALIA
01.2013 - 01.2018

Restaurant Manager

CANE FIRE CAFE AND GRILL
01.2010 - 01.2012

Aged Care Worker

FREDRICK GUEST HOSTEL
01.2006 - 01.2009

Cashier

IGA
01.2002 - 01.2006

Certificates of Completion -

Civmec Internal

Defence Industry Pathway Program TAFE Blocks -

South Metro TAFE

Diploma - Enrolled Nursing

CHALLENGER TAFE

AHA WA

High School Graduate -

WARNBRO COMMUNITY HIGH SCHOOL

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