Jade Jeffery
Bannockburn,Australia
Summary
Motivated and compassionate nursing student with a strong commitment to patient-centred care. Currently developing clinical skills through academic study and placement experience, with a particular passion for paediatric nursing and supporting the health and wellbeing of children. Eager to contribute to a healthcare team and deliver safe, high-quality care as a RUSON.
Overview
7
7
years of professional experience
8
8
Certifications
Work History
Membership Sales Representative
Planet Fitness
Corio, VIC
07.2025 - Current
- Engaged potential members through effective communication and personalized service.
- Conducted membership tours to showcase facility features and benefits.
- Assisted in developing promotional campaigns to increase membership enrollment.
- Educated members on gym policies, programs, and equipment usage.
- Collaborated with team members to maintain a welcoming environment for all guests.
- Processed membership applications and maintained accurate records in the system.
- Handled member inquiries and resolved concerns promptly to ensure satisfaction.
- Trained new staff on sales techniques and customer interaction best practices.
- Completed membership paperwork and captured transactional information to motivate ongoing participation of new member.
Retail Sales Associate
Cotton on
09.2023 - Current
- Operated a point of sales system with a 100% accuracy rate, ensuring that 300+ transactions weekly was processed efficiently and securely.
- Conducted daily merchandise stocking, achieving full shelf availability.
- Ensure accurate inventory counts for over 300 items by counting stock and timely identifying and reconciling any discrepancies.
- Proactively assist over 100 customers per shift by answering questions and providing merchandise expertise.
Host/Barista
Panache (Café)
01.2022 - 04.2025
- Warmly greeted new and returning customers and developed relationships, resulting in customer loyalty.
- Successfully served upwards of 150 meals per shift with a 100% accuracy rate, also having orders based on specifications and dietary needs without compromising presentation and timely delivery to each customer and consistent feedback from customers.
- Formally trained new hires on menu items, computer systems and customer service expectations.
- Swiftly and successfully resolved conflict resulting in customer satisfaction most of the time.
- Maintained cleanliness through proper sanitation and washing of all dishes and equipment in accordance with kitchen safety and restaurant protocol.
Community Support Worker
All In One
03.2024 - 02.2025
- Onboarded new clients to my roster.
- Attend meet and greets with possible new clients
- Found regular clients that I work with on a weekly basis, with whom I have formed great connections.
- Relying on and kept up to date on my personal car to ensure all clients are safe
- I have great time management skills, ensuring I'm never late to clients, also managing a handful of clients in the same day, ensuring everyone gets the same treatment and service.
Waitress/host
The Wok Gourmet
11.2018 - 01.2023
- Maintain and enforce strict and up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction.
- Coordination with the waiters, kitchen staff and managers to ensure all guest was assigned and satisfied with their service.
- Managed cash and credit card transactions accurately, reconciling payments at the end of each shift.
- Handled challenging customer service situations with professionalism and empathy, resolving issues to the satisfaction of both guests and management.
- Accurately managed cash flow operations totalling upwards of $1000 per shift.
Education
Double Degree of Nursing and Paramedicine -
ACU
12-2024
Diploma of Health Science -
Deakin University
12-2022
Skills
- Creative thinking
- Task prioritization
- Decision making
- Conflict resolution
- Strategic planning
- Effective communication
- Patient assessment
- Medication administration
- Clinical documentation
- Customer relationship management
- Time management
- Team collaboration
Certification
CPR + First Aid
Volunteer Experience
- Coach of U16s soccer team, 01/01/20, 31/12/23
- Sports entertainment volunteer, Western United, 03/01/20, 30/11/23
- Physiotherapy Assistant, 01/01/21, 11/12/21
- Primary School PE Assistant, 06/01/20, 12/31/2
References
Available upon request
Timeline
Membership Sales Representative
Planet Fitness
07.2025 - Current
Community Support Worker
All In One
03.2024 - 02.2025
Retail Sales Associate
Cotton on
09.2023 - Current
Host/Barista
Panache (Café)
01.2022 - 04.2025
Waitress/host
The Wok Gourmet
11.2018 - 01.2023
Double Degree of Nursing and Paramedicine -
ACU
Diploma of Health Science -
Deakin University