Jade JIbba
Sydney,NSW
Overview
6
6
years of professional experience
Work History
Assistant Manager
WHSmith
Parramatta, NSW
01.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Receptionist Administrator
Fitness First
Sydney, NSW
03.2022 - 02.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Team Leader
McDonald's
Sydney, NSW
02.2018 - 12.2023
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
Diploma - HR RESOURCE MANAGEMENT
OPEN COLLEGES
Sydney, NSW12.2024
Skills
- Product and service knowledge
- Staff Training and Development
- Retail Operations
- Operations Management
- Marketing knowledge
Timeline
Assistant Manager
WHSmith
01.2023 - Current
Receptionist Administrator
Fitness First
03.2022 - 02.2024
Team Leader
McDonald's
02.2018 - 12.2023
Diploma - HR RESOURCE MANAGEMENT
OPEN COLLEGES