Summary
Overview
Work History
Education
Skills
References
School References
Personal Information
Traveling, Editing, Photography and Film
Timeline
AssistantManager

Jade Lovegrove

Ballina

Summary

Committed and hardworking, Swift problem solver with quick and effective solutions to wide array of issues, Dedicated to provide the highest level of service to customers, and creating a pleasant work environment for staff

Overview

6
6
years of professional experience

Work History

Assistant Deli Manager

Woolworths
04.2021 - Current
  • Operated slicer and price computing scale to accurately slice, weigh and label meat products.
  • Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
  • Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanour.
  • Established a positive atmosphere within the department by promoting open communication channels among team members at all times.
  • Served as an integral part of the management team, actively participating in weekly meetings to discuss operational updates, challenges, or achievements.
  • Trained new team members on deli procedures, ensuring consistency in product quality and service levels.

Retail Assistant- Casual

MCDONALDS
07.2018 - 04.2021
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Retail Assistant - Casual

PLANET MUSIC
12.2017 - 07.2018
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.

Retail Assistant- Casual

NATURAL PET PANTRY
12.2017 - 02.2018
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Maintained an organized backroom for easy access to stock when replenishing shelves.
  • Maintained tidy and organized store environment to comply with cleanliness standards.

Education

High School Diploma -

Richmond River High School
North Lismore, NSW
11.2020

Skills

  • Sales Promotion
  • Customer Service
  • Employee Supervision
  • Inventory Management
  • Team leadership
  • Decision making
  • Organizational skills
  • Problem-Solving

References

  • Woolworths (Goonellabah) (02) 6623 6010
  • McDonalds (Lismore Square), (02) 6622 3166
  • Peter Miller (Planet Music), 0414 512 784
  • Janice Lubrano (Alstonville Veterinary Hospital), 0431 243 466
  • Jeanette Davies (Lismore Pet Pantry), 0490 136 648


School References

  • RICHMOND RIVER HIGH SCHOOL, (02) 6621 3456, Scott Allan (Year advisor), Scott.Allen14@det.nsw.edu.au
  • (Prekindy-YR 10) BLUE HILLS COLEGE (02) 6625 6000, Carl Neuhoff (Principal)

Personal Information

  • Date of Birth: 01/17/03
  • Driving License: 23508568 (P2)

Traveling, Editing, Photography and Film

I've consistently possessed a keen eye for travel, having seized numerous incredible opportunities to explore Australia and various parts of the world. These experiences have ignited a profound passion within me for photography, filmmaking, and video editing. I am driven to use these skills to vividly express and share my wonderful journeys with not only my close friends but also with anyone out there who is eager to discover the beauty of different places

Timeline

Assistant Deli Manager

Woolworths
04.2021 - Current

Retail Assistant- Casual

MCDONALDS
07.2018 - 04.2021

Retail Assistant - Casual

PLANET MUSIC
12.2017 - 07.2018

Retail Assistant- Casual

NATURAL PET PANTRY
12.2017 - 02.2018

High School Diploma -

Richmond River High School

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Jade Lovegrove