Jade MacDonald
Brisbane,QLD
Summary
I am a bright and passionate individual who has the natural ability to gain rapport with individuals, and make them feel welcome within the environment. I am hardworking and have a bubbly personality, which I believe is a key piece to any workplace. I enjoy all things fitness, health, and beauty related.
I currently work at SmileCentre casually in the Gold Coast; however, I am looking for more work. My availability is Monday to Friday. I can do late nights, and travel is not a problem for me.
Overview
2026
2026
years of professional experience
Work History
Social Media Manager
Smilecentre
Gold Coast, QLD
07.2024 - Current
- Managed social media calendars to ensure timely post schedules.
- Developed engaging content for various social media platforms.
- Engaged with followers to build community and respond to inquiries.
- Created visual assets using design tools for promotional campaigns.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Monitored customer comments on various social media channels and responded in a timely manner.
Social Media Content Creator
Alphawear Apparel
Gold Coast, QLD
04.2025 - 12.2025
- Created engaging content for social media platforms to enhance brand visibility.
- Collaborated with marketing team to develop social media strategies and campaigns.
- Designed graphics and visuals using digital tools to capture audience attention.
- Monitored social media trends and audience engagement to inform content decisions.
- Wrote compelling captions and posts that reflect the brand's voice and style.
- Responded to audience inquiries and comments promptly to foster community interaction.
- Coordinated with influencers for collaborations that align with brand values and goals.
- Created content for various platforms such as Facebook, Twitter, Instagram, Pinterest and YouTube.
- Scheduled posts on a daily basis across all social media channels.
- Stayed up-to-date on social media and digital content trends to engage on trending topics and share best practices.
- Assisted on product photoshoots and design of the photos
- Admin emails for eccom bussiness and customer service enquires
- Shopify experience
Brow and lash specialist
The brow bar
Brisbane, QLD
09.2022 - 03.2024
- Created personalised services to each individual client to suit their expectations and needs whilst building great rapport to increase rebookings
- Brow waxing + shaping
- Brow tinting, hybrid dyes, henna and lightening
- Brow lamination
- Lash tinting, dyes, treatments
- Lash lifts
- Classic and hybrid pre-made lash extensions
- Makeup application + strip lash applications / - Stock orders
- Cash handling + processing eft payments, refunds, gift cards
- Assist in training new staff members when needed
- Reported back to owners when needed
- Supervised when needed
- Managed appointment scheduling and ensured smooth client flow throughout the day.
- Assisted clients in selecting appropriate products for their brow care needs.
- Maintained cleanliness and organisation of workstations and tools consistently.
Beauty therapist
Complete skin and beauty
2021 - 2022
- Brow waxing / Tinting / Shaping / laminations
- Lash lifts & tinting
- Spray tanning
- Facials / Chemical peels / Skin needling / derma planning /
- LEDSSkin consultations
- Product recommendation
- IPL hair removal
- Full body waxing
- Lash extensions
- Provided personalized skin consultations to assess client needs and preferences.
- Maintained cleanliness and organisation of treatment rooms and beauty equipment.
- Educated clients on skincare routines and product recommendations for home use.
- Handled appointment scheduling efficiently to maximize client satisfaction and service flow.
Cashier / customer service representative
IGA
2020 - 2021
- Greeting customers as they come into the store
- Taking eftpos/cash transactions
- Selling cigarettes/lotto tickets
- General cleaning duties
- Closing the registers/front end of store
- Counting tills
- Answering phones
- Serving customers to a high level of expertise
- Restocking shelves
Dermal and laser therapist
Laser Clinics Australia
2019 - 2020
- Completed LHR hair removal for all skin types
- Completed skin consultations and skin treatments including microdermabrasions, chemical peels, LEDs & skin needling.
- Gave product advice/ recommendations for treatment planning
- Completed reception duties
- Daily EOD cleaning and shut down tasks
- Daily KPI targets
- Maintained accurate patient records and treatment histories using management software.
- Ensured compliance with safety protocols and hygiene standards during procedures.
Dental assistant
Allstar Orthodontics
2018 - 2019
- Greeting customers in a friendly manner
- Assisting the dentist with daily appointments
- Chair side assisting
- Sterilization
- General cleaning
- Performed 3D scans for clients
- Assist with oral photos
- Experience with assisting in invisalign and braces.
- Answering phones
Education
Diploma of beauty therapy -
QLDDiploma of specialist makeup services - screen and media
QLDRSA/RSG - QLD
The lott
QLD health and radiation - laser safety certification
QLDSkills
- Excellent communication
- Building rapport
- Hardworking
- Attention to detail
- Adaptability
- Quick learner
- Time management
- Ability to work under pressure
- Desire to learn and grow
- Sales experience
- KPI targets
- Recommendations
- Computer skills
- Microsoft Word
- Microsoft Excel
- Adobe Premiere
- Lightroom
- Canva
- CapCut
- Fresha
- Forest business systems
- Content creation
- Social media strategy
- Graphic design
- Community management
- Team collaboration
Timeline
Social Media Content Creator
Alphawear Apparel
04.2025 - 12.2025
Social Media Manager
Smilecentre
07.2024 - Current
Brow and lash specialist
The brow bar
09.2022 - 03.2024
Beauty therapist
Complete skin and beauty
2021 - 2022
Cashier / customer service representative
IGA
2020 - 2021
Dermal and laser therapist
Laser Clinics Australia
2019 - 2020
Dental assistant
Allstar Orthodontics
2018 - 2019
Diploma of beauty therapy -
Diploma of specialist makeup services - screen and media
RSA/RSG - QLD
The lott