Overview
Work History
Education
Skills
Reference
Timeline
Generic

Jade Murtagh

Darwin

Overview

6
6
years of professional experience

Work History

Bartender and Waitress

The Belvedere Hotel
10.2023 - 04.2024
  • Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders
  • Maintaining a clean and organized bar area, including quickly responding to spills and other health and safety hazards
  • Monitoring and replenishing stock levels as needed
  • Ensuring to always follow RSA guidelines correctly
  • Serving food while ensuring good safety standards
  • Provide all customers with excellent table service
  • Making menu recommendations, answering questions and sharing additional information with restaurant patrons.

Receptionist

Mens Gallery
10.2023 - 04.2024
  • Welcoming guests and directing them to the appropriate person or area
  • In charge of all financial and card transactions in the nightclub
  • And maintaining these records accurately
  • Answering phone calls: Managing incoming calls, taking messages, and transferring calls to the appropriate department or individual
  • Handling correspondence: Sorting and distributing mail, emails, and packages to the relevant recipients
  • Maintaining reception area: Ensuring the reception area is clean, organized, and presentable at all times
  • Providing information: Offering information to visitors regarding the organization, its services, or general inquiries
  • Assisting with administrative tasks: Supporting various administrative functions such as data entry, filing, and photocopying
  • Responsible for till reconciliation at the end of the night.

Office Administration

Flexitech
09.2022 - 07.2023
  • Administrative support which included providing general administrative and clerical support, managing and organizing files, records, and documents
  • Schedule and coordinate meetings, appointments, and travel arrangements and handle incoming and outgoing correspondence
  • Data entry including the Input, updating, and maintaining data in databases or spreadsheets and ensuring data accuracy and completeness
  • Facilities management by coordinating office maintenance and repairs and addressing any issues related to office facilities
  • Technology support which included providing basic IT support for office equipment and software
  • Customer service such as handling customer inquiries or directing them to the appropriate department.

Supervisor

Eurogiant
05.2021 - 09.2022
  • Supervised a team of 17 employees to ensure efficient store operations and excellent customer service
  • Provided training, guidance, and feedback to staff members to optimize performance and foster professional development
  • Implemented company policies and procedures to maintain a safe and organized work environment
  • Managed inventory levels and conducted regular stock checks to prevent shortages and overages
  • Collaborated with management to develop strategies for increasing sales and improving overall store performance
  • Resolved customer complaints and inquiries promptly and effectively to ensure customer satisfaction
  • Conducted performance evaluations and participated in the hiring process for new employees.

Sales Assistant/Supervisor

Eurogiant
11.2020 - 09.2022
  • Provide excellent customer service such as dealing with customer inquiries and address their concerns or complaints
  • Operate cash registers and handle customer transactions
  • Visual merchandising such as maintaining the store's visual appearance by organizing and arranging merchandise, ensuring that products are properly stocked and neatly displayed, and implementing changes to displays to highlight promotions or seasonal items
  • Utilized in-depth product knowledge to advise customers on merchandise features, benefits, and styling options, resulting in increased customer satisfaction and repeat business
  • Played a key role in achieving store sales goals by implementing sales strategies, monitoring performance, and consistently exceeding individual and team sales targets
  • Oversaw inventory management through Microsoft Excel, including stock replenishment, stocktakes, and vendor communications, minimizing stock discrepancies and optimizing product availability
  • Conducted end-of-day cash reconciliation on closing shifts, meticulously counting and verifying cash and credit card transactions to ensure accuracy.

Housekeeper

Carnbeg Hotel and Spa
05.2018 - 01.2020
  • Proficient in various cleaning techniques and equipment
  • Excellent attention to detail
  • Able to work efficiently independently or as part of a team
  • Familiarity with safety procedures and cleaning products.

Education

Bachelor's degree in Business Studies -

Dundalk University of Technology
Dundalk, Ireland
06.2022

Skills

  • Competent in Microsoft Office
  • Customer Service
  • Collaborating in teams
  • Problem Solving
  • Time Management
  • Communication

Reference

Upon request.

Timeline

Bartender and Waitress

The Belvedere Hotel
10.2023 - 04.2024

Receptionist

Mens Gallery
10.2023 - 04.2024

Office Administration

Flexitech
09.2022 - 07.2023

Supervisor

Eurogiant
05.2021 - 09.2022

Sales Assistant/Supervisor

Eurogiant
11.2020 - 09.2022

Housekeeper

Carnbeg Hotel and Spa
05.2018 - 01.2020

Bachelor's degree in Business Studies -

Dundalk University of Technology

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Jade Murtagh