JADE NADER
Belfield,NSW
Summary
Dynamic retail management professional with extensive experience overseeing store operations and delivering exceptional customer service. Proven ability to build strong relationships and effectively resolve customer concerns, while managing staff and administrative tasks with meticulous attention to detail. Ready to bring these skills into a customer-focused sales role.
Overview
9
9
years of professional experience
Work History
Store Manager
Chemist Warehouse
Ashfield, NSW
04.2017 - Current
- Managed daily operations of busy retail pharmacy, delivering high-quality customer service while overseeing sales, staff, stock, administration, and store performance.
- Provided professional, friendly customer service to high volume of customers, identifying needs and assisting with appropriate products and solutions.
- Responded to customer enquiries and concerns in person and over the phone, resolving issues efficiently while maintaining a positive customer experience.
- Completed administrative tasks including emails, staff training, onboarding, stock management, reporting, and daily operations.
- Maintained strong attention to detail when handling customer information, transactions, stock management and business documentation.
- Trained and mentored staff, fostering a collaborative team environment.
- Built strong relationships with regular customers and contributed to a welcoming and professional customer experience.
Registered Nurse
St Vincents Private Hospital
Auburn
05.2023 - 01.2024
- Administered medications and monitored patient responses effectively.
- Collaborated with multidisciplinary team to create and execute tailored care plans, enhancing patient outcomes.
- Applied critical thinking and decision-making skills to adapt care strategies in response to dynamic patient needs.
- Maintained calm, professional demeanor in challenging or sensitive situations, fostering trust and effective communication.
Education
Bachelor of Nursing -
Australian Catholic University
North Sydney12-2021
Skills
- Client relations
- Communication skills
- Problem resolution
- Team collaboration
- Attention to detail
- Time management
Timeline
Registered Nurse
St Vincents Private Hospital
05.2023 - 01.2024
Store Manager
Chemist Warehouse
04.2017 - Current
Bachelor of Nursing -
Australian Catholic University