Jade Papuni
Brisbane
Summary
Compassionate professional with background in social and human services, known for productivity and efficient task completion. Possess specialized skills in client assessment, case management, and crisis intervention. Excel in communication, empathy, and problem-solving to support individuals and communities effectively.
Overview
8
8
years of professional experience
Work History
Community Advocate
Te Puna O Te Aroha Māori Woman’s Refuge
Whangarei
04.2023 - 10.2024
- Developed appropriate treatment plans focusing on each individual's needs.
- Maintained accurate records of client progress, services provided, and any issues encountered.
- Responded quickly to emergency situations involving clients in order to protect their safety.
- Maintained accurate records and documented client data in company databases.
- Educated families about available resources within the community.
- Developed individualized plans for clients and monitored progress towards goals.
- Interviewed patients or members via phone or in-person to gather personal and sensitive information and determined eligibility for various outreach programs.
- Provided emotional support and encouragement during difficult times.
- Developed positive relationships with clients while maintaining professional boundaries.
- Collaborated with social workers to support patients.
- Created informational materials about programs and services available within the community.
Front of House Employee
Northland Laundry Service
Whangarei
01.2023 - 04.2023
- Answered incoming phone calls from customers regarding product availability or store locations.
- Greeted customers promptly and responded to questions.
- Answered customers' questions and provided information on store procedures or policies.
- Inspected laundry for damage or stains to repair or pre-treat.
Security Officer
Red Badge
Auckland
08.2021 - 01.2022
- Checked for safety hazards and took corrective action when necessary.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Stevedore
Independent Stevedore Limited
Whangarei
11.2020 - 07.2021
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Assisted with unloading heavy freight by hand when necessary.
- Provided assistance to other departments within the facility as needed.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Used digital database to keep records of units and stock moved.
Packer
East Pack Glenbervie
Whangarei
04.2017 - 07.2017
- Collaborated with team members to meet packing deadlines during high-volume periods.
- Assembled cardboard boxes according to customer specifications.
- Applied lids or close-ups in finalization of product.
- Provided assistance in the assembly line when needed.
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
- Weighed or counted items for distribution to conform to company standards.
- Cleaned containers, supplies or work areas using cleaning solutions.
Education
Some College (No Degree) - English Education
Whangārei Girls High School
WhangareiSkills
- Client assessment
- Treatment planning
- Data management
- Crisis intervention
- Record keeping
- Communication skills
- Problem solving
- Teamwork
- Conflict resolution
- Advocacy experience
- Data collection
- Professionalism
- Adaptability and flexibility
- Attention to detail
- Safety and risk assessments
- Implementing client care plans
Timeline
Community Advocate
Te Puna O Te Aroha Māori Woman’s Refuge
04.2023 - 10.2024
Front of House Employee
Northland Laundry Service
01.2023 - 04.2023
Security Officer
Red Badge
08.2021 - 01.2022
Stevedore
Independent Stevedore Limited
11.2020 - 07.2021
Packer
East Pack Glenbervie
04.2017 - 07.2017
Some College (No Degree) - English Education
Whangārei Girls High School