Jade Perea
Pimpama,QLD
Summary
Engaging professional with vast experiences in the tourism industry and a proven track record of delivering outstanding customer service in a fast paced environment. Adept at resolving guest complaints , managing multiple tasks, and utilising my excellent interpersonal skills to foster relationships with guests and team members.
Overview
18
18
years of professional experience
Work History
Admissions Attendant
Movie World Theme Parks
12.2019 - Current
- Counted money to cash in and out at the beginning and end of each shift to ensure till balance's
- Inputting personal data into computer software
- Attention to detail, critical thinking and decision making
- Extensive communication abilities, including interpersonal, professional, written and verbal
- Data Entry
- Customer Rapport
- Cash Register operations
Cotton On Kids Robina
01.2015 - 01.2016
- Cash handling
- Working in a fast pace environment
- Merchandising
- Unboxing and handling of stock
- Cleaning
- Sales
Event Cinemas Mackay
01.2013 - 01.2014
- Cash Handling
- Working under pressure
- Customer complaints
- Cleaning
- Ticket Sales
- Stock control
- Preparing and serving food
Blockbuster Videos Upper Coomera
01.2010 - 01.2010
- Cash handling
- Direct customer contact
- Worked very well in a team environment
- Stock control
BI-LO Helensvale
01.2009 - 01.2010
- Operating cash registers and EFTPOS machines
- Receiving customer payment for goods and providing accurate change
- Assisting customers to locate products in the store
- Resolving customer complaints
- Monitoring check stations and removing cash as required
- Keeping work area clean and tidy
BI-LO Hope Island
01.2007 - 01.2008
- Operating cash registers and EFTPOS machines
- Receiving customer payment for goods and providing accurate change
- Assisting customers to locate products in the store
- Resolving customer complaints
- Monitoring check stations and removing cash as required
- Keeping work area clean and tidy
Education
Retail Certicatate
TAFE Queensland
QLD03-2010
Skills
- Strong organization
- Customer service expertise
- Data entry proficiency
- Record keeping
- Strong attention to detail
- Stress tolerance
- Data recording
- Salesmanship
- Teamwork
- Positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving abilities
Timeline
Admissions Attendant
Movie World Theme Parks
12.2019 - Current
Cotton On Kids Robina
01.2015 - 01.2016
Event Cinemas Mackay
01.2013 - 01.2014
Blockbuster Videos Upper Coomera
01.2010 - 01.2010
BI-LO Helensvale
01.2009 - 01.2010
BI-LO Hope Island
01.2007 - 01.2008
Retail Certicatate
TAFE Queensland
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