Jade P. Goddard
Gold Coast,QLD
Summary
Dynamic and motivated design student at Griffith University, currently in the third year of a Bachelor of Design/Bachelor of Business program, possessing a strong foundation in event management, interior and spatial design. Based in Coombabah on the Gold Coast, valuable customer service experience at Bunnings has refined skills in communication, teamwork, and problem-solving. Passionate about creating meaningful spaces that foster connection and inspiration, with expertise in leveraging technology and software tools such as Revit, Canva, and Adobe Creative Suite to bring innovative concepts to life. Committed to excelling in a collaborative, values-driven design environment that promotes growth and impactful projects while seamlessly combining design expertise with business acumen.
Overview
7
7
years of professional experience
Work History
Part-time Customer Service Worker
Bunnings
04.2022 - Current
- Assisted customers with inquiries, resolving issues promptly and efficiently.
- Provided product information, enhancing customer understanding and satisfaction.
- Processed orders accurately, ensuring timely fulfillment and delivery.
- Maintained records of customer interactions to improve service quality.
- Collaborated with team members to streamline communication processes.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Student Volunteer
Griffith Business Leadership Program
02.2024 - 10.2025
- Contact Joanne Fairclough for more information about program
- Email: j.fairclough@griffith.edu.au
- Collaborated with peers to develop strategic plans for community service initiatives.
- Adapted quickly to diverse team dynamics, enhancing overall group performance.
Netball Coaching
01.2021 - 01.2023
- Facilitated team-building activities to foster collaboration and communication among players.
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
Mcdonalds
01.2019 - 01.2023
- Processed customer transactions accurately using point-of-sale systems.
- Provided outstanding customer service on phone and in person.
- Prepared and served food items according to health and safety standards.
- Operated kitchen equipment efficiently to maintain cleanliness and organization.
- Assisted in inventory management, ensuring stock levels met operational needs.
Education
Major Events, Interior & Spatial Design
Griffith University
Gold Coast, QLD12-2026
Diploma of Business - undefined
Prestige Service Training
01.2022
Certificate 2 - Fitness And Recreation
The College of Health & Fitness
Gold Coast, QLD01.2022
Certificate 3 - Fitness
The College of Health & Fitness
Gold Coast11-2022
Certificate 3 - Retail
MEGT
Gold Coast, QLD07-2022
Queensland Certificate of Education - undefined
Southport State High School
01.2022
Skills
- Strong customer service and interpersonal communication
- Team collaboration and group work experience
- Ability to stay calm and focused in high-pressure situations
- Time management and multitasking in fast-paced environments
- Creative problem-solving and critical thinking
- Event planning and coordination basics
- Confidence in learning and adapting to new technologies
- Attention to detail and organisational skills
- Time management
- Critical thinking
Timeline
Student Volunteer
Griffith Business Leadership Program
02.2024 - 10.2025
Part-time Customer Service Worker
Bunnings
04.2022 - Current
Netball Coaching
01.2021 - 01.2023
Mcdonalds
01.2019 - 01.2023
Diploma of Business - undefined
Prestige Service Training
Queensland Certificate of Education - undefined
Southport State High School
Major Events, Interior & Spatial Design
Griffith University
Certificate 2 - Fitness And Recreation
The College of Health & Fitness
Certificate 3 - Fitness
The College of Health & Fitness
Certificate 3 - Retail
MEGT