Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jade Pham

83a Prince St Canley Heights,NSW

Summary

Dynamic professional with a proven track record in enhancing workplace cleanliness and client satisfaction at Granny Flat Solutions and My Beauty Parlour. Skilled in cleaning and sanitizing, coupled with exceptional reliability and punctuality. Achieved significant improvements in health and safety compliance, and fostered positive relationships through excellent communication. Expert in managing high caseloads and streamlining processes for efficiency.

Professional cleaner with strong focus on maintaining high standards and delivering consistent results. Known for effective team collaboration and adaptability to changing needs. Skilled in sanitizing, organizing, and using cleaning equipment. Reliable, hardworking, and always ready to meet demands of job.

Diligent [Desired Position] with solid background in maintaining clean and organized environments. Proven ability to handle cleaning tasks efficiently and improve overall cleanliness standards. Demonstrated expertise in using cleaning equipment and chemicals safely, as well as following established protocols.

Professional with high standards and strong background in maintaining cleanliness and hygiene. Known for reliable and thorough cleaning practices, contributing to healthier environment. Team-oriented with focus on collaboration and adaptability to meet changing needs. Skilled in using cleaning tools and following safety procedures.

Overview

20
20
years of professional experience

Work History

Cleaner

Hung Tran Pty Ltd
02.2023 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.

Senior Beautician

My Beauty Parlour
01.2012 - 12.2020
  • Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
  • Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
  • Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Performed various beauty treatments for improved skin health, including facials, peels, and microdermabrasion.

Motor Claims Officer

NRMA Insurance
04.2005 - 04.2010
  • Managed high caseload efficiently, prioritizing tasks based on urgency and importance to meet deadlines consistently.
  • Expedited claim resolution with prompt negotiation, evaluation, and settlement of claim amounts.
  • Negotiated fair settlements with policyholders while maintaining positive relationships between the company and clients involved in disputes.
  • Minimized fraudulent claims by conducting thorough investigations and collaborating with law enforcement agencies.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
  • Prepared comprehensive reports for upper management detailing key findings from investigations into complex claim cases.
  • Served as a mentor for junior staff members, offering guidance in navigating difficult situations encountered in the role.
  • Reduced claims processing time by streamlining documentation and communication procedures.
  • Improved interdepartmental communication to expedite claims processing and foster a collaborative work environment.

Education

Certificate III - Beauty Services

Future Academy
Sydney, NSW
03-2013

Skills

  • Cleaning and sanitizing
  • Housekeeping
  • Reliability and punctuality
  • Interior and exterior cleaning
  • Health and safety compliance
  • Floor care expertise
  • Laundry

Timeline

Cleaner

Hung Tran Pty Ltd
02.2023 - Current

Senior Beautician

My Beauty Parlour
01.2012 - 12.2020

Motor Claims Officer

NRMA Insurance
04.2005 - 04.2010

Certificate III - Beauty Services

Future Academy
Jade Pham