Jade Pratt-King
Geraldton
Summary
Recent high school graduate (October 2024) with two and a half years of hands-on experience in the hospitality industry. Skilled in using Point of Sale (POS) systems, handling cash, and delivering exceptional customer service. Known for a strong work ethic, reliability, and a positive, solution-oriented approach in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Southerlys Harbour View Bar & Restaurant
05.2022 - 12.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Answered customers' questions, recommended items, and recorded order information.
- Demonstrated strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained a clean and welcoming dining environment, ensuring guests had the best experience.
- Remained calm when dealing with difficult customers or during busy shifts.
- Used cash registers and EFTPOS machines for processing transactions.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Education
Nagle Catholic College
Geraldton, WASkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Cash handling
- Decision-making
- Handling complaints
- Payment processing
- Active listening
Certification
- WA Driver's License
Timeline
Waitress
Southerlys Harbour View Bar & Restaurant
05.2022 - 12.2024
- WA Driver's License
Nagle Catholic College
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