Jade Pratten
Dawesville,WA
Summary
Compassionate and dedicated nursing assistant with 5 years of experience supporting residents with personal care, mobility assistance, and emotional support in an aged care setting. Proven ability to enhance residents' emotional well-being through empathetic communication and teamwork. Committed to maintaining a safe environment while effectively collaborating with healthcare professionals to deliver holistic care.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Assistant in Nursing
Aegis
11.2020 - Current
- Assisted patients with daily living activities including personal hygiene, dressing and mobility, ensuring comfort and safety
- Supported emotional well-being of residents through respectful and compassionate communication
- Maintained a clean, safe environment following infection control protocols
- Collaborated with nurses and allied health professionals to provide holistic care
Full-time Parent
Home
04.2006 - 11.2020
- Took time to raise and support my young children while maintaining a strong commitment to personal development
Customer Service Assistant
Target
06.2003 - 04.2006
- Provided customer support through effective communication and problem-solving skills
- Assisted in training new team members
- Utilized point-of-sale systems to process transactions accurately and efficiently
- Collaborated with team members to enhance customer experience
- Managed customer complaints effectively
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues
Education
LaSalle College
Viveash, WA12-2001
Skills
- Personal care (bathing, feeding, toileting)
- Infection control and hygiene practices
- Manual handling and mobility assistance
- Resident documentation
- Team collaboration and communication
- Empathy, patience and resilience
- Medication administration
Certification
Certificate III in Individual Support (Ageing) 12/2020
Timeline
Assistant in Nursing
Aegis
11.2020 - Current
Full-time Parent
Home
04.2006 - 11.2020
Customer Service Assistant
Target
06.2003 - 04.2006
LaSalle College