Jade Rankin
Kalinga,QLD
Summary
Dedicated and results-oriented mechanical engineering student with a strong foundation in managerial principles and a proven track record of optimizing processes and leading high-performing teams. Recognized for exceptional analytical abilities and a steadfast commitment to delivering impactful results while fostering collaborative leadership and adapting to evolving project requirements. Practical experience includes mechanical design, testing, and troubleshooting, complemented by innovative problem-solving skills and technical expertise that drive project success. Proficient in CAD software for precise modeling and simulation, along with knowledge of finite element analysis, ensuring accuracy and enhancing overall project outcomes in dynamic team environments.
Overview
7
7
years of professional experience
Work History
Engineering Intern
ArmaTech Industries
07.2025 - 01.2026
- Collaborated with multidisciplinary teams to identify and resolve engineering challenges.
- Developed engineering prototypes using CAD software to support product design initiatives.
- Enhanced team collaboration by designing and implementing shared online workspace for project documentation.
- Assisted in the development of: Countermeasure systems and roaming and fixed robotic systems for industrial and field applications.
Manager - Front of House and Bar
Vapiano Australia
12.2025 - Current
- Led team in delivering exceptional customer service, enhancing guest satisfaction and loyalty.
- Coordinated staff schedules to ensure optimal coverage during peak hours, balancing labor costs with service quality.
- Analyzed sales data to identify trends, informing menu adjustments and promotional strategies.
- Mentored staff, promoting a culture of collaboration and continuous improvement within the team.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed training programs for staff, fostering skill development and knowledge retention across teams.
- Implemented inventory management systems, optimizing stock levels and minimizing waste.
- Streamlined operational processes, improving efficiency and reducing wait times in high-volume settings.
Front Of House Service and Bartender
Vapiano Australia
08.2025 - Current
- Managed bar inventory, maintaining optimal stock levels and minimizing waste.
- Handled cash transactions accurately, ensuring proper end-of-shift reconciliation.
- Crafted and served cocktails, ensuring high-quality beverages for customer satisfaction.
- Trained new staff on cocktail preparation techniques and customer service standards.
- Monitored cleanliness and organization of bar area, adhering to health regulations.
- Served high customer volumes during special events, nights, and weekends.
Medical Receptionist
Queensland Skin Cancer Clinics
01.2025 - 06.2025
- Managed patient scheduling and appointment confirmations to enhance clinic efficiency.
- Coordinated patient intake processes, ensuring accurate documentation and data entry.
- Maintained confidentiality of patient records in compliance with privacy regulations.
- Assisted medical staff by preparing examination rooms and organizing necessary equipment.
- Handled billing inquiries and processed payments and Medicare claims, improving financial accuracy.
- Prepared biopsies to be sent out to pathology.
- Called patients for pathology results and advising of treatment options, risks, and benefits.
- Managed medical scrips and dispensing medicinal creams.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanour.
Medical Receptionist
i-Doctors Eye Specialist Centre
01.2023 - 01.2025
- Handled billing inquiries and processed payments and Medicare and private health-fund claims, improving financial accuracy.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Receptionist and Optical Dispenser
Boyne Island and Gladstone Optical
01.2020 - 01.2023
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Advised patients on eyewear options and lens types based on individual needs.
- Managed inventory levels and maintained optimal stock of frames and lenses.
- Collaborated with optometrists to ensure seamless patient care and follow-up services.
- Skillfully handled customer complaints, resolving issues promptly and professionally to maintain client loyalty.
- Educated clients on proper eyewear care techniques, prolonging the lifespan of their glasses or contact lenses.
Mechanical Engineering Work Experience
Gladstone Ports Corporation
01.2022 - 01.2022
- Crafted comprehensive instructions for workplace processes to enhance operational efficiency.
- Performed data entry operations in Microsoft Excel to support data management and analysis.
- Facilitated thorough inspections of workplace environments to ensure safety and compliance standards.
- Managed time efficiently in order to complete all tasks within deadlines.
Work experience
Central Queensland University (CQU)
01.2019 - 01.2019
- Coordinated logistics, vendor relations, and promotional materials for stall at World Science Festival Gladstone.
- Oversaw data entry processes to enhance operational efficiency and accuracy. Coordinated with team members to streamline information flow and improve data integrity. Implemented best practices for data management to support organizational goals.
- Updated contact lists to streamline communication and enhance operational efficiency.
- Designed and implemented Excel spreadsheets to enhance reporting accuracy and efficiency.
- Assisted in exploring applications of mini drones, Ozobots, Sphero Minis, EV3 Lego robotic kits, Artie 3000, and robot dogs. Supported teams in understanding the functionalities of various robotic technologies. Contributed to hands-on learning experiences with diverse robotic tools.
- Collaborated on website design and creation of digital assets to enhance STEM Central's online presence.
- Managed inventory assessment and organization processes.
Podiatry Work Experience
My FootDr Podiatrist
01.2019 - 01.2019
Education
Mechanical Engineering
Queensland University of Technology
Brisbane, QLD11-2027
Graduated Grade 12 -
Tannum Sands State High School (TSSHS)
Tannum Sands, QLD11-2022
Queensland Virtual STEM Academy
12-2019
Skills
- Skilled in utilizing SolidWorks and ANSYS for design projects
- 3D printing expertise
- Proficient in public speaking
- Strong communication abilities
- Team leadership
- Strong collaboration abilities
- Adaptable and open to learning
- Time management
- Customer service
- Complex Problem-solving
- Staff training and development
- Staff management
- Project management
Accomplishments
- Bendigo Bank Community Bank Calliope & Gladstone Scholarship for Bachelor Degree Studies, 2023 & 2024
- School Vice-Captain TSSHS, 2021 – 2022 financial year
- Conoco Phillips STEM Encouragement Bursary, 2019
- Student of the year award TSSHS, 2022
- Ghinmhine Junior House Captain TSSHS, 2018 – 2019 financial year
- Instrumental Music Strings Leader TSSHS, 2019 – 2020 financial year
Certification
- Certificate II in Health Support Services
- QLD Workplace Health and Safety WhiteCard
- QLD RSA
Languages
English
Native or Bilingual
Timeline
Manager - Front of House and Bar
Vapiano Australia
12.2025 - Current
Front Of House Service and Bartender
Vapiano Australia
08.2025 - Current
Engineering Intern
ArmaTech Industries
07.2025 - 01.2026
Medical Receptionist
Queensland Skin Cancer Clinics
01.2025 - 06.2025
Medical Receptionist
i-Doctors Eye Specialist Centre
01.2023 - 01.2025
Mechanical Engineering Work Experience
Gladstone Ports Corporation
01.2022 - 01.2022
Receptionist and Optical Dispenser
Boyne Island and Gladstone Optical
01.2020 - 01.2023
Work experience
Central Queensland University (CQU)
01.2019 - 01.2019
Podiatry Work Experience
My FootDr Podiatrist
01.2019 - 01.2019
Mechanical Engineering
Queensland University of Technology
Graduated Grade 12 -
Tannum Sands State High School (TSSHS)
Queensland Virtual STEM Academy