Jade Rudolph

• Assist clients with daily living needs to maintain self-esteem and general wellness.
• Help clients manage and reach individual goals, supporting independent progression.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transporting clients to appointments, shopping centres, community events as part of clients community access schedule.
• Established trusting relationships with clients and their families through empathetic communication and active listening.
• Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine care for their wellbeing.
• Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
• Using transfer equipment such as hoists, slings, sara stedy, and transfer boards to assist in the safe transfer of disabled clients ensuring comfort, dignity, and safety throughout the process
• Assisting clients with personal care tasks, preserving their dignity and promoting independence.
• Medication administration
• Food Preparation
• Interactions with multidisciplinary teams such as Occupational Therapists, Physiotherapists, Behavioural Therapists, Speech and Language Therapists, Nurses and General Practitioners.
• Palliative care

NDIS Worker documentation I have obtained:

Blue Card, Yellow Card

NDIS Worker Screening Check

NDIS Worker Orientation Module

NGO Training

First Aid & CPR Certificate

Assist With Medication Certificate

Clinical Coordinator/Personal Assistant for Dr Han Choi

• Managed Dr Choi's weekly schedule, booking and rescheduling patients appointments for consultations, reviews and surgeries
• Liaised with multidisciplinary teams such as Anaesthetists, Dentists and General Practitioners.
• Managed complex patient cases, collaborating with multidisciplinary teams to develop personalized treatment plans.
• Managed patient clinical files using Cliniko software
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Creating treatment quotes
• Coordinated, monitored, assigned, and documented patient and clinical care activities.
• Responded to patient queries, post op concerns, providing clinical advice.
• Reporting any concerns back to Dr Choi
• Assisted in our clinic theatre during surgeries
• Built strong relationships with patients and families for optimized care satisfaction.
• Solid foundation in administrative tasks

Air New Zealand Cabin crew

Shorthaul fleet, Flight attendant.

• Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
• Collaborated with crew members to deliver a seamless travel experience for passengers on domestic and international flights.
• Handled medical emergencies calmly and competently with knowledge/skills from extensive training and following protocols

• I was assigned to different locations for work as a Bureau
• Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
• Locations include rest homes, private hospitals, public hospitals, accident and emergency centres
• My tasks include: - Working alongside registered nurses, helping them with tasks that need to be done - Attending to patients when they need help, when they use the call bell
• Delivering meals, and drink to patients - Cleaning the sluice room - Clearing rooms/beds, sanitizing and making beds
• Making sure all stock is up to date and replenished each shift - Showering, Personal cares - Feeding - Patient admissions - Patient watch duty - Transferring patients - manual handling, operating hoist - Documentation - Taking patients observations/vital signs, recording all information - Reporting any concerns with Registered Nurse/ Facility Manager

• Serving customers, operating POS system, giving health and wellness advice
• Filing of daily prescriptions, general housekeeping, helping in the dispensary
• Assisted customers with prompt and polite support in-person and via telephone.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Worked as a checkout operator over my summer University break.

• Travel to clients residential homes,helped with cleaning,cooking,personal cares, bedmaking, feeding,medication administration, documenting what we did with that client, reporting any concerns with call centre/main office.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.

• Key holder position, 3IC
• Serving customers, operating POS system, money handling/banking.