Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jade Sharman

Perth

Summary

Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, with strong organizational skills. Ability to handle multiple projects simultaneously with high enthusiasm. Eager to pursue opportunities & learn new skills to contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Automotive Service Advisor

Subaru Osborne Park
12.2021 - Current
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Educated customers regarding regular maintenance protocols to preserve vehicle condition.
  • Read and followed technical documentation to complete accurate repairs.
  • Processing orders, invoices, scheduling and payments in a fast paced environment.

Receptionist

Ford And Doonan
06.2020 - 02.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Organized, maintained and updated information in computer databases.

Swimming Instructor

Stateswim
02.2020 - 10.2020
  • Organized and taught swimming lessons to children aged 6 months to 16 years of age.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Provided emergency first aid and CPR as needed.
  • Took notes strengths and weaknesses of each child in class to track progress.

Education

Cert in University Preparation - Preparation Course

Edith Cowan University
07.2019

Graduate Certificate -

Mindarie Senior College
11.2018

Skills

  • Customer Service
  • Account Management
  • Conflict/complaint Resolution
  • Prioritization/Organisation
  • Scheduling
  • Ability to work in a fast paced environment
  • Great communication Skills
  • Computer Skills (including Microsoft, Excel, ERA Power etc)

Certification

  • Conflict Resolution Course - AIM WA
  • Receptionist Course - AIM WA
  • CPR Certificate - St. John.
  • C Class Drivers Licence

Timeline

Automotive Service Advisor

Subaru Osborne Park
12.2021 - Current

Receptionist

Ford And Doonan
06.2020 - 02.2022

Swimming Instructor

Stateswim
02.2020 - 10.2020

Graduate Certificate -

Mindarie Senior College

Cert in University Preparation - Preparation Course

Edith Cowan University

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Jade Sharman