Hi, I’m
Jade Sloan
Narellan,NSW
Summary
Dynamic and results-driven professional seeking full-time employment opportunities that leverage a strong skill set and a passion for excellence. Proven ability to adapt quickly to new challenges while consistently delivering high-quality results in fast-paced environments. Committed to fostering collaborative relationships and contributing to team success through innovative problem-solving and strategic thinking. Eager to bring expertise and dedication to a forward-thinking organization that values growth and development.
Overview
10
years of professional experience
1
Certification
Work History
The Grove Academy
Childcare Trainee
06.2024 - 01.2025
Job overview
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Applied positive behaviour management techniques to enhance social interactions and emotional development.
- Provided emotional support and guidance to children during difficult times.
- Liaised with parents and guardians to discuss child progress.
- Introduced children to educational games and activities to boost learning.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
Sussex Inlet Tavern
Bartender
02.2022 - 06.2022
Job overview
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Munch Express
Customer Service Representative
04.2021 - 10.2021
Job overview
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Described product highlights and benefits to help guide purchasing decisions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer accounts and relationships.
- Verified delivery schedules and processes.
- Built relationships with customers and community to promote long term business growth.
Labour Power
Pick Packer
09.2020 - 01.2021
Job overview
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Scanned documents and saved in database to keep records of essential organizational information.
- Shipped material and performed boxing, packing, labelling, and preparation of related documents.
- Prepared and checked outbound shipments for accuracy.
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Reviewed order slips, picked products and staged merchandise to be shipped.
- Received new stock and input values into computer system.
- Safely and securely loaded items to prevent damage during transport.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
Response Traffic Management
Traffic Controller & Team Leader
12.2018 - 07.2020
Job overview
- Partnered with crew members to use stop and slow bats for multi-directional traffic control.
- Routed traffic around construction sites for worker and driver safety.
- Communicated with team members using hand signals and radios.
- Assembled signs and cones to direct traffic through construction sites.
- Worked with foreman to create effective temporary traffic control schemes.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Conducted routine maintenance checks on traffic control devices to manage wear and tear.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
- Balanced workloads and assigned specific tasks to team members in order to accomplish objectives.
- Developed and managed document tracking procedures and data gathering processes.
McDonald’s
Crew Member/Crew Trainer/Shift Supervisor
07.2015 - 12.2018
Job overview
- Worked front counter, drive-thru and other areas.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Worked well with teammates and accepted coaching from management team.
- Worked flexible schedule and extra shifts to meet business needs.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
Education
Trans-Plant Training Pty LtdSydney, NSW
from Traffic Managment
12.2018
University Overview
- Traffic Controller
- Implement Traffic Control Plans
McDonald’s AustraliaSydney, NSW
Certificate III from Retail
12.2018
Public Schools NSWSydney, NSW
Certificate III from Live Production and Services
12.2016
Public Schools NSWSydney, NSW
Certificate II from Hospitality
12.2016
Skills
- Reliable time management
- Skilled in managing deadlines
- Friendly demeanour
- Effective team contributor
- Thrive in high-pressure environments
- Effective relationship building
- Efficient at acquiring new skills
- Ability to follow instructions
- Self-directed work
- Skilled in hands-on work
- Unrestricted licensed driver with transportation access
- Renewable Working With Children Check certification
Certification
- Work Safely in the Construction Industry (White Card)
- Responsible Service of Alcohol (RSA)
- Responsible Conduct of Gambling (RCG)
- Working with Children Check - Employee (WwCC)
Accomplishments
- Supervised team of 15 staff members.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Resolved product issue through consumer testing.
- Supervised groups of up to 30 children from three months to 5 years of age.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Timeline
Childcare Trainee
The Grove Academy
06.2024 - 01.2025
Bartender
Sussex Inlet Tavern
02.2022 - 06.2022
Customer Service Representative
Munch Express
04.2021 - 10.2021
Pick Packer
Labour Power
09.2020 - 01.2021
Traffic Controller & Team Leader
Response Traffic Management
12.2018 - 07.2020
Crew Member/Crew Trainer/Shift Supervisor
McDonald’s
07.2015 - 12.2018
Trans-Plant Training Pty Ltd
from Traffic Managment
McDonald’s Australia
Certificate III from Retail
Public Schools NSW
Certificate III from Live Production and Services
Public Schools NSW
Certificate II from Hospitality