Jade Smith
Mount Warren Park,QLD
Overview
4
4
years of professional experience
Work History
Club Manager
Jetts Fitness
Mount Warren Park , Qld
01.2025 - 02.2025
Personal Trainer and Group Fitness Instructor
Jetts Fitness
Logan, QLD
03.2023 - 12.2024
- Cultivated strong connections through encouragement and support.
- Ensured clients' safety through teaching correct execution of weightlifting exercises.
- Developed customized training programs tailored to client goals and needs.
- Promoted personal fitness expertise through strategic marketing at the gym and on digital platforms.
- Engaged in frequent consultations to ensure client nutrition targets were met.
- Developed inclusive fitness classes accommodating all backgrounds, abilities, and orientations.
Club Manager
Jetts Fitness
Mount Warren Park , Qld
09.2023 - 11.2023
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Communicated necessary operational concerns to the Head of Company Club Manager.
- Advertised new campaigns and services to prospects through online and face-to-face interactions.
- Updated and maintained databases with current information.
- Maintained accurate records of member attendance, payments and cancellations.
Casual Club Assistant
Jetts
Brisbane , QLD
11.2021 - 08.2023
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Answered customer inquiries about products or services offered at the gym.
- Processed membership card activations and updates using POS system.
- Discussed fitness classes with members to fit lifestyle goals, addressing physical limitations.
Group Fitness Instructor and Gym Floor Attendant
City Venue Management
Brisbane , QLD
09.2021 - 04.2022
- Designed class content and delivery methods to match skill levels of participants and keep members interest high.
- Monitored form and technique in group environments to maintain individual safety.
- Conducted tours for new and potential members, discerned fitness needs, explained options for meeting needs, clearly explained membership terms and encouraged guests to join.
- Educated and encouraged members and guests about available fitness programs and classes and guided fitness equipment users in proper, safe and beneficial operation.
Duty Manager
Spring Hill Baths - City Venue Management
Brisbane , Qld
11.2020 - 09.2021
- Responded to customer questions regarding products, prices and availability.
- Maintained consistent operational standards through accurate execution of shift-related functions.
- Led, guided, and mentored new hires to understand various company programs.
- Ensured compliance with pool regulations and policies consistently.
Customer Service Representative
City Venue Management
Brisbane , Qld
09.2020 - 09.2021
- Answered inbound calls, chats and emails to facilitate customer service.
- Collected credit card and cash payments to complete transactions for customer orders.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Greeted customers promptly and responded to questions.
- Maintained cleanliness and presentation of stock room and production floor.
- Complied with all health and safety regulations while performing job duties.
Education
Some College (No Degree) - PN Level 1 Nutrition Coaching
Precision Nutrition
Online06.2023
Cert III & IV in Fitness -
Fit College
Newstead 08.2021
Certificate III in Hospitality -
01.2013
Additional Information
Other training
QLD Responsible Service of Alcohol Certificate 2018
QLD Responsible Service of Gambling Certificate 2020
Lifeguard Certificate 2020
BlueCard 2024
CPR 2024
Provide First Aid Certificate 2024
Timeline
Club Manager
Jetts Fitness
01.2025 - 02.2025
Club Manager
Jetts Fitness
09.2023 - 11.2023
Personal Trainer and Group Fitness Instructor
Jetts Fitness
03.2023 - 12.2024
Casual Club Assistant
Jetts
11.2021 - 08.2023
Group Fitness Instructor and Gym Floor Attendant
City Venue Management
09.2021 - 04.2022
Duty Manager
Spring Hill Baths - City Venue Management
11.2020 - 09.2021
Customer Service Representative
City Venue Management
09.2020 - 09.2021
Some College (No Degree) - PN Level 1 Nutrition Coaching
Precision Nutrition
Cert III & IV in Fitness -
Fit College