Overview
Work History
Education
References
Additional Information
Timeline
Generic

Jade Smith

Mount Warren Park,QLD

Overview

4
4
years of professional experience

Work History

Club Manager

Jetts Fitness
Mount Warren Park , Qld
01.2025 - 02.2025

Personal Trainer and Group Fitness Instructor

Jetts Fitness
Logan, QLD
03.2023 - 12.2024
  • Cultivated strong connections through encouragement and support.
  • Ensured clients' safety through teaching correct execution of weightlifting exercises.
  • Developed customized training programs tailored to client goals and needs.
  • Promoted personal fitness expertise through strategic marketing at the gym and on digital platforms.
  • Engaged in frequent consultations to ensure client nutrition targets were met.
  • Developed inclusive fitness classes accommodating all backgrounds, abilities, and orientations.

Club Manager

Jetts Fitness
Mount Warren Park , Qld
09.2023 - 11.2023
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Communicated necessary operational concerns to the Head of Company Club Manager.
  • Advertised new campaigns and services to prospects through online and face-to-face interactions.
  • Updated and maintained databases with current information.
  • Maintained accurate records of member attendance, payments and cancellations.

Casual Club Assistant

Jetts
Brisbane , QLD
11.2021 - 08.2023
  • Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
  • Answered customer inquiries about products or services offered at the gym.
  • Processed membership card activations and updates using POS system.
  • Discussed fitness classes with members to fit lifestyle goals, addressing physical limitations.

Group Fitness Instructor and Gym Floor Attendant

City Venue Management
Brisbane , QLD
09.2021 - 04.2022
  • Designed class content and delivery methods to match skill levels of participants and keep members interest high.
  • Monitored form and technique in group environments to maintain individual safety.
  • Conducted tours for new and potential members, discerned fitness needs, explained options for meeting needs, clearly explained membership terms and encouraged guests to join.
  • Educated and encouraged members and guests about available fitness programs and classes and guided fitness equipment users in proper, safe and beneficial operation.

Duty Manager

Spring Hill Baths - City Venue Management
Brisbane , Qld
11.2020 - 09.2021
  • Responded to customer questions regarding products, prices and availability.
  • Maintained consistent operational standards through accurate execution of shift-related functions.
  • Led, guided, and mentored new hires to understand various company programs.
  • Ensured compliance with pool regulations and policies consistently.

Customer Service Representative

City Venue Management
Brisbane , Qld
09.2020 - 09.2021
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Greeted customers promptly and responded to questions.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Complied with all health and safety regulations while performing job duties.

Education

Some College (No Degree) - PN Level 1 Nutrition Coaching

Precision Nutrition
Online
06.2023

Cert III & IV in Fitness -

Fit College
Newstead
08.2021

Certificate III in Hospitality -

01.2013

References

Referees:

Aly Gater 

Club Manager Jetts Mount Warren Park 

mtwarrenpark@jetts.com.au 

0416421790

Hayley Brooks

Nutrition & PT Client 

hayley_701@hotmail.com

0420294843

Bonnie Turner

Club Manager Jetts Fortitude Valley 

fortitudevalley@jetts.com.au

0450205284

Additional Information

Other training

QLD Responsible Service of Alcohol Certificate 2018

QLD Responsible Service of Gambling Certificate 2020

Lifeguard Certificate 2020

BlueCard 2024

CPR 2024

Provide First Aid Certificate 2024

Timeline

Club Manager

Jetts Fitness
01.2025 - 02.2025

Club Manager

Jetts Fitness
09.2023 - 11.2023

Personal Trainer and Group Fitness Instructor

Jetts Fitness
03.2023 - 12.2024

Casual Club Assistant

Jetts
11.2021 - 08.2023

Group Fitness Instructor and Gym Floor Attendant

City Venue Management
09.2021 - 04.2022

Duty Manager

Spring Hill Baths - City Venue Management
11.2020 - 09.2021

Customer Service Representative

City Venue Management
09.2020 - 09.2021

Some College (No Degree) - PN Level 1 Nutrition Coaching

Precision Nutrition

Cert III & IV in Fitness -

Fit College

Certificate III in Hospitality -

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Jade Smith