Jade Smith (20 Years Old)
Karly Perry
Brisbane,QLD
6
years of professional experience
Dedicated professional with strong skills in customer service, problem-solving, and time management. Dedicated professional with strong skills in customer service, and time management. Committed to creating engaging environments for children while ensuring safety and well-being. Retail professional with a focus on customer satisfaction and efficient sales operations. Proven ability to manage point of sale systems and ensure smooth transactions. Reliable team player known for adaptability and achieving results in dynamic retail environments. Skilled in cash handling and customer service.
Work History
Babysitter
3 Years 10 Months- Supervised children's activities, ensuring safety and engagement during playtime.
- Prepared nutritious meals and snacks, accommodating dietary restrictions and preferences.
- Implemented daily routines, fostering structure and consistency for children.
- Adapted caregiving strategies to meet the individual needs of each child effectively.
- Communicated positively with children and guardians.
- Organised and cleaned the home after activities by picking up toys and straightening up the playroom.
- Maintained a clean and organised environment to ensure the well-being of children under care.
- Reassured children when upset, providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support the family with additional chores.
- Taught children to organise toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques, resulting in a more peaceful household.
- Sanitised dishes, tabletops, toys, and frequently touched surfaces to prevent the spread of germs.
Cleaner
2 Months- Maintained cleanliness and hygiene standards throughout resort facilities.
- Utilised cleaning equipment and supplies effectively to ensure guest satisfaction.
- Implemented efficient cleaning schedules to optimise workflow across multiple areas.
- Collaborated with management to improve cleaning processes and enhance guest experiences.
- Cleaned and sanitised bathrooms, kitchens and other similar areas according to established protocols.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Removed trash, debris and other waste materials from premises.
Point of Sale Associate
3 Years 3 Months- Processed customer transactions efficiently using point of sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash registers and balanced drawers at shift end.
- Assisted in training new associates on POS operations and customer engagement techniques.
- Trained new associates on Point of Sale systems, improving their knowledge and efficiency in handling customer transactions.
- Assisted customers with product selection based on their needs or preferences while adhering to store guidelines on suggestive selling techniques.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased customer satisfaction by providing efficient and accurate Point of Sale transactions.
- Maintained a clean and organised workspace, ensuring a positive shopping experience for customers.
- Collaborated with team members to streamline checkout processes during peak hours.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma
Bachelors of Criminology And Laws - Law And Criminology
Skills
Problem-solving
Time management
Strong work ethic
Reliability
Critical thinking
Dependability
Attention to detail
Customer assistance
Professional appearance
POS system operation
Sales proficiency
Customer engagement
Languages
English
Native or Bilingual
Interests
Reading
Volunteering
Music
Fashion and Style
Creative Writing
Schoolwork
Animals
Makeup
Timeline
Cleaner
Riverside Holiday Resort
12.2024 - 02.2025Read More
Babysitter
Karly Perry
08.2022 - 06.2026Read More
Point of Sale Associate
Spar
06.2020 - 09.2023Read More
University of New England
Bachelors of Criminology And Laws from Law And Criminology
Read More
St John Paul College
High School Diploma
Read More