Jade Strahan
Redbank Plains,Qld
Summary
Accomplished individual within the pharmaceutical industry with a proven track record at Webstercare, Slade Health and community pharmacies enhancing client relationships and driving business growth through analytical thinking and exceptional communication. Expert in client relationship building and cross-functional collaboration, significantly contributing to team productivity and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Pharmacy & Key Account Manager
Webstercare
10.2023 - Current
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective problemsolving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
Site Coordinator
Slade Health
01.2015 - 10.2023
- Promoted a culture of continuous improvement within the team, encouraging input from all members for process optimization purposes.
- Enhanced team productivity through effective scheduling, resource allocation, and progress tracking.
- Streamlined communication between stakeholders by establishing efficient channels for updates and feedback.
- Collaborated with cross-functional teams to successfully complete complex projects in a timely manner.
Dispensary Technician
Epic Pharmacy
01.2012 - 01.2015
- Managed scripts, charts and medication deliveries for over four hundred aged care residents.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Dispensary Technician
Terry White Chemists
11.2007 - 01.2011
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained a clean and organized dispensary environment, prioritizing safety and accessibility for all patients.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Education
High School Diploma -
Narangba Valley State High School
Narangba, QLDSkills
Client Relationship Building
Business Development
Teamwork and Collaboration
Data-driven decision-making
Cross-Functional Collaboration
Customer rapport
Timeline
Pharmacy & Key Account Manager
Webstercare
10.2023 - Current
Site Coordinator
Slade Health
01.2015 - 10.2023
Dispensary Technician
Epic Pharmacy
01.2012 - 01.2015
Dispensary Technician
Terry White Chemists
11.2007 - 01.2011
High School Diploma -
Narangba Valley State High School
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