Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
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Jade Sweeney

Adelaide,SA

Summary

Upon the completion of my university degree, I hope to work within the field of Psychology where my communication and social skills can be further developed whilst helping others. Whilst I continue my studies at university, I will continue to work part time in an industry which will provide me with the experience needed in my ongoing career pathway.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pet Sitter

Mad Paws
10.2023 - Current
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Increased client retention rate through excellent communication skills and genuine love for animals.

Hospitality Worker

Bene Aged Care
01.2023 - Current
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Trained new staff on best practices in customer service, resulting in improved overall performance metrics.
  • Safe food handling guided by the Aged Care Quality Safety Standards
  • Working with modified diets and textures

Hospitality Worker

Eldercare Allambi
03.2021 - 03.2023
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • communicated with individuals across all aged groups including co-workers, residents, management and family members.
  • supervised residents whilst eating

Retail Assistant

KFC Fulham Gardens
09.2019 - 02.2021
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Resolved customer complaints professionally, maintaining a positive brand image.
  • Processed transactions accurately, balancing cash registers at the end of each shift.
  • Participated in seasonal sales events and promotions, maximizing their impact on revenue generation.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Bachelor of Science - Psychology

University of South Australia
Adelaide, SA
11.2026

High School Diploma -

Nazareth Catholic College R-12 - Secondary Campus
Flinders Park, SA
11.2022

Skills

  • Care Plan Adherence
  • Customer Service
  • Pet Care
  • Punctual and Reliable
  • Honest and Trustworthy
  • Regular Availability
  • Valid Driver's License
  • Money handling
  • Food handling training
  • Excellent communication
  • Problem solving skills

Accomplishments

- Graduation Atar of 84.90

- Application and academic awards

- Leadership roles including house captain

Certification

Police Clearance

First Aid

Retail Experience

Hospitality Experience

Volunteer Experience (Special Needs)

Aged Care Experience


References

Stacey   Addis – Hospitality Manager: Eldercare Allambi

Phone   no. 0410 087 862

email:   Stacey.addis@eldercare.net.au


Sunny   Traverse – Director of Residential Aged Care: Bene

Phone   no. 0411 792 666

email:   sunny.traverse@bene.org.au


Jessica   Hirschausen – Teacher: Nazareth Catholic College

email:   jessica.hirschausen@nazareth.catholic.edu.au


Upusana   Pyakurel – Residential Cite Manager: Bene

Phone   no. 0429 085 520

email:   sana.pyakurel@bene.org.au

Timeline

Pet Sitter

Mad Paws
10.2023 - Current

Hospitality Worker

Bene Aged Care
01.2023 - Current

Hospitality Worker

Eldercare Allambi
03.2021 - 03.2023

Retail Assistant

KFC Fulham Gardens
09.2019 - 02.2021

Bachelor of Science - Psychology

University of South Australia

High School Diploma -

Nazareth Catholic College R-12 - Secondary Campus

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Jade Sweeney