Jade Talbot
Logan Reserve
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Replenishment Team Member
Woolworths Distribution Centre
08.2024 - Current
- Restocked shelves efficiently to maintain product availability and enhance customer satisfaction.
- Operated pallet jacks to efficiently transport and organize inventory within the warehouse.
- Maintained optimal organization and cleanliness of the cold room.
- Maintained optimal organization and cleanliness of the freezer to ensure product quality.
- Rotated food inventory to ensure freshness and compliance with quality standards.
- Maintained compliance with food safety standards to ensure a clean and safe environment.
- Put away received merchandise in designated location.
- Cleaned and organized sales and stock areas.
- Enhanced productivity by assisting with training new team members on replenishment procedures and best practices.
Assistant Manager
SUBWAY®Restaurants
10.2023 - 08.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Increased sales through effective merchandising strategies and targeted promotions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Oversaw daily operations to maintain store cleanliness and organization.
Crew Member
Mcdonald’s
02.2022 - 06.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Fostered positive team environment by assisting coworkers during rush periods.
Education
Park Ridge State High School
Park Ridge, QLDSkills
- Customer service
- Customer service abilities
- Customer relations skills
- Pallet jack operation
- Stock replenishment
- Product rotation
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Time management
- Dependable and reliable
- Attention to detail
- Cleaning and sanitizing
- Motivated team player
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Cash register operations
- Mentoring and training
Certification
RSA : Responsible Service Alcohol
RSG : Responsible Service Gaming
Timeline
Replenishment Team Member
Woolworths Distribution Centre
08.2024 - Current
Assistant Manager
SUBWAY®Restaurants
10.2023 - 08.2024
Crew Member
Mcdonald’s
02.2022 - 06.2023
Park Ridge State High School
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